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Jimmy John's Sandwiches
Brand Certified

Jimmy John's

3.3
(244 reviews)

Business Details

900 Charleston Ave, Mattoon, IL
61938, United States
(217) 258-6400
https://locations.jimmyjohns.com/il/mattoon/sandwiches-284.html

About

Sandwich Restaurant
Sandwiches made with hand-sliced meats, fresh veggies and bread that's never more than 4 hours old. Freaky Fast® makes it Freaky Fresh.® Order online for delivery or pick up.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available
  • Requires reservationsNot available

Location

Jimmy John's
900 Charleston Ave, Mattoon, IL
61938, United States

Hours

Monday10:30 AM - 10:00 PM
Tuesday10:30 AM - 10:00 PM
Wednesday10:30 AM - 10:00 PM
Thursday10:30 AM - 10:00 PM
Friday10:30 AM - 10:00 PM
Saturday10:30 AM - 10:00 PM
Sunday10:30 AM - 10:00 PM

Reviews

3.3
244 reviews
5 stars
97
4 stars
43
3 stars
18
2 stars
19
1 star
67
  • MJ
    M J
    5 days ago
    3.0
    This location is incredibly slow. Whether you are in drive thru, in person, or delivery. Even when ordering ahead it’s 15 minutes to wait sometimes more. Whoever is head manager of this place needs to hire more people instead of overworking their employees they do have. It’s very unpleasant to witness these employees working their tails off when they should have adequate staffing.
  • HM
    Harold Madigan
    Jul 13, 2026
    1.0
    Last 2 times I went through drive up Kerry gave me the wrong sandwich.
  • RR
    Rachel Roman
    Jul 10, 2026
    5.0
    Lovely service. Cashier was very nice, took money out his own wallet to give me change. Make sure to pay him extra!!!!!
  • KH
    Kaitlyn Hutchings
    May 28, 2026
    5.0
    Fantastico
  • JR
    James Rieck
    Apr 17, 2026
    5.0
    Big shout out to the Manager, Pat, for turning around my experience at JJs today. They were very busy in the store and the drive up. Wax paper, bread, and lettuce flying everywhere! (Not really lol). A small miscommunication had me waiting a bit longer than one should be for a sandwich. Add to that, I was in a hurry, but thats not their fault. As soon as Pat recognized the issue, he immediately made right. Big move, big thank you!! I think we all know that things have changed a lot over the years, not just at JJs. Needless to say, we may not 'freak' when we get our subs these days. It certainly is harder than it used to be to hire, train, and retain staff to be able to execute on company standards. Thanks so much for making it right for the customer today! Very much appreciated.

Brand Certified Facts from Jimmy John's

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Certified July 26, 2026Yext Knowledge Graph
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