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Dunkin' Zero
Brand Certified

Dunkin'

3.5
(450 reviews)

Business Details

4632 Lincoln Hwy, Matteson, IL
60443, United States
(708) 248-6918
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Matteson, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
4632 Lincoln Hwy, Matteson, IL
60443, United States

Hours

Monday3:30 AM - 8:00 PM
Tuesday3:30 AM - 8:00 PM
Wednesday3:30 AM - 8:00 PM
Thursday3:30 AM - 8:00 PM
Friday3:30 AM - 8:00 PM
Saturday4:00 AM - 8:00 PM
Sunday4:00 AM - 8:00 PM

Menu

1 menu · 73 items

Explore offerings from Dunkin' on 4632 Lincoln Hwy in Matteson, with popular iced drinks, hot drinks, frozen drinks, and sandwiches & wraps available at this location.

Dunkin' Menu

73 items

Reviews

3.5
450 reviews
5 stars
183
4 stars
78
3 stars
50
2 stars
41
1 star
98
  • AA
    Ahmed Abuelhawa
    Aug 14, 2026
    2.0
    15 mins for someone to take my order at 2:30 PM while the store is not busy at all and here’s how my donut looked like. 0 customer service Impressive.
  • MW
    Miss Wright
    Aug 3, 2026
    1.0
    Horrible customer service by Bryan on the early morning shift. He’s rude and unprofessional. Strongly recommend he go back to training.
  • MT
    Ms T
    Aug 1, 2026
    1.0
    I am writing to express my dissatisfaction with the service at your Matteson store. During my visit, I ordered a coffee with only cream, explicitly stating no sugar. Unfortunately, the staff member, Bryan, added sugar despite my clear instructions. His demeanor was unprofessional and he did not listen to my order, he was dismissive and rude I received a refund for my order, but I believe it's important to address this incident. Bryan needs retraining on customer service, order accuracy, and respectful communication, as his conduct could impact customer satisfaction and revenue. I am considering further action regarding this experience and hope you will address this issue promptly for future customers.
  • LH
    Luis Hernandez
    Jun 15, 2026
    2.0
    They never secure the coffee lid on the coffee and it spilled all in my car
  • OG
    Olufunmilayo Gbenro
    Jun 13, 2026
    1.0
    Don’t go there 0 customer service very unprofessional. Gone to other Dunkin Donuts this is one of the worst.

Brand Certified Facts from Dunkin'

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Certified August 16, 2026Yext Knowledge Graph
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