Location.com logo
Brand Certified

Chick-fil-A

3.8
(275 reviews)

Business Details

5000 211th Street, Matteson, IL
60443, United States
(708) 314-7760

About

Fast Food RestaurantChicken RestaurantCatererFamily Style RestaurantRestaurant Delivery ServiceBreakfast Restaurant
Welcome to your Matteson Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy our limited-time Chicken & Waffles and other Chick-fil-A® favorites, including our Chick-fil-A® Chicken Sandwich and Chick-fil-A Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our new Cream Cold Brew. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

Chick-fil-A
5000 211th Street, Matteson, IL
60443, United States

Hours

Monday6:30 AM - 12:00 AM
Tuesday6:30 AM - 12:00 AM
Wednesday6:30 AM - 12:00 AM
Thursday6:30 AM - 12:00 AM
Friday6:30 AM - 12:00 AM
Saturday6:30 AM - 11:45 PM
SundayClosed
9/7/20266:30 AM - 12:00 AM
11/26/20266:30 AM - 12:00 AM
11/27/20266:30 AM - 12:00 AM
12/24/20266:30 AM - 12:00 AM
12/25/20266:30 AM - 12:00 AM
12/31/20266:30 AM - 12:00 AM
1/1/20276:30 AM - 12:00 AM

Menu

1 menu · 78 items

Explore offerings from Chick-fil-A on 5000 211th Street in Matteson, with popular breakfast, entrées, salads, and sides available at this location.

Chick-fil-A Menu

78 items

Reviews

3.8
275 reviews
5 stars
148
4 stars
44
3 stars
13
2 stars
12
1 star
58
  • AL
    Angelica L
    2 days ago
    1.0
    To start with I waited over 20 minutes for my dine-in order. After eating my son wanted a strawberry milkshake so I ordered it on the app so it could be ready and brought to our table while my kids played in the play area. The milkshake never came to us so after 10 minutes I had to go up and ask (after having the same issue with my food btw). The milkshake was waiting in the pick up area. The lady in front said she would remake it but it didn’t look like she did. It was melted and not worth it. Don’t recommend. I’ll rather drive to Homewood than deal with this again.
  • KK
    Kene K
    6 days ago
    2.0
    Second time going to this location and having an issue. The first time, my chicken was barely seasoned. This time, my waffle sandwich was overcooked. They said they couldn’t make me a new one because breakfast was over by the time I took a bite of my sandwich and walked in at 10:40 (curbside order). However, I saw online that the waffle sandwich is all day. Atleast I got a refund but food quality seems to be poor at this location.
  • AZ
    A Zwol
    Aug 15, 2026
    1.0
    Drive through people need to learn how to work and not stand there when there is no cars in their lane yet two cars in the other. Come take the dam order
  • AR
    Alysa Rodriguez
    Aug 12, 2026
    1.0
    I normally don’t do reviews because everyone is human but when it’s warranted… I let it out. This is the 3rd!! time I have went and got a messed up order. I ordered a simple grilled chicken club meal no cheese. First off guess what?! It had cheese!! Second no damn bacon. And third forgot my mac and cheese side… and they can care less when you call in. Today there were tornados and storms I didn’t have time to run back up there. List a disgrace 😒
  • NJ
    Nur Johnson
    Jul 30, 2026
    1.0
    I came through the drive thru earlier around 1:30 and was greeted by an excellent young gentleman who took my order. I have always loved Chick-fil-A, but my experience today left me completely shocked by how I was treated by the management staff. It started with a simple mistake: I got home and realized I was given a regular chicken sandwich instead of the spicy one I ordered. When I went inside to get it fixed, I asked the Team Lead (Yemithe) if I could get a drink refill while I waited for a salad I had just ordered. She refused, citing a strict carry-out policy. No apology for the wrong sandwich, no empathy—just a hard 'no.' When I asked to speak to a manager, she claimed she was it. I eventually had to change my order to 'dine-in' just to get the drink I originally paid for. But the most upsetting part came next. After sitting down, I asked for a to-go bag. The Director on duty actually came over to my table, interrogated me, and demanded to know why I needed a bag. Rather than stepping in to make things right after her staff messed up my order, she chose to micromanage me, speak down to me, and then go gossip with the Team Lead. I am a paying customer and I am spending my hard earned money and even gas to go back after THEY made a mistake with my order and still I was understanding because mistakes happen but what is not okay is disrespect I did not feel welcomed or experience friendly service they are treating me as if I am a servant of theirs questioning my needs and making me feel super uncomfortable the total absence of basic hospitality, and the hostile attitude from the leadership team were appalling. Is this is the new standard of chick fil a?

Frequently Asked Questions About Chick-fil-A

What time does Chick-fil-A open and close?

Chick-fil-A hours vary by location. Most restaurants are open Monday through Saturday from 6:30 AM to 10:00 PM. All Chick-fil-A locations are closed on Sundays.

Does Chick-fil-A offer curbside pickup?

Yes! Order through the Chick-fil-A App and select "Curbside Pickup" at checkout for a fast and contactless experience.

Brand Certified Facts from Chick-fil-A

This information is certified by Chick-fil-A and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 23, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: