Bella Vista Winery

Reviews

• AS

  Amy Schwappach

  Aug 2, 2023
  5.0
  Went for lunch and tasting with my girlfriends one afternoon. Lovely view off their back patio and a good selection of wine. Two of us order wine flights, the other a cocktail. They also offered wine slushies. The owner was around and very knowledgeable. Wait staff will bring out food ordered at the bar and take away dirty plates, but you can only order at the bar at the front.
• JS

  Jessica Schoenleber

  Jun 19, 2021
  1.0
  First of all I’d like to say all of the staff except for Sheila were absolutely amazing. We went there today to look at this beautiful winery to potentially host for my wedding. When we asked about events, my mother was “greeted” by Sheila. Sheila immediately rude and handed my mom a piece of scrap paper with a hand written email address telling her that we couldn’t see anything and if we wanted to we had to talk to the event coordinator. (Who wasn't at that time). She was very rude and unapologetic from the get-go. She was so rude to-the point that bartender and other staff members apologize for her behavior and told us we were more than OK to walk the on the premises just to look around. However, when we tried to just walk around to look, we were repeatedly met with a unwelcoming Sheila. She was rude the entire process we were there. At one point, we were even approached by staff asking if we had questions about events and they were more than happy to help us. At which point, one of the very nice waitresses, who had gotten permission by the head chef to show us the bridal suite. When we went downstairs Sheila immediately stopped us from coming in. She was extremely rude rash, and almost defiant and upset that we were down there and told us we couldn’t be in the bridal suite which caused a confrontation between my mother and a bridesmaid. Full disclosure, i work in the bridal industry and by far this is probably one of the worst interactions I’ve ever come upon. I’ve had multiple friends tell me to check this place out because the new owners are amazing but I’m sorry but Sheila has definitely left a really bad taste in our mouth‘s. When you have people that are looking to spend thousands of dollars at your establishment you would think they would be way more kind. I don’t know if Sheila was having a bad day, or if she is socially but she should not be someone working a front of the house situation. While I understand that she is related to the owners, maybe she should just be back at the house and not have any interactions with people because in the wedding industry or even winery industry everything with her was completely unprofessional and downright rude. Again, this one star rating that I wish you could be zero stars is only because of Sheila and I would like to say entire staff especially Nathan, Danielle and the bartender were absolutely amazing and nice and understanding. It was almost like an elephant in the room that was Sheila and the staff seem to just wanting to make up for how terrible Sheila was to us. It seems that she causes the entire establishment a lot of stress. On the patron and on the staff. (I was even told that there’s been quite the turnover since she has been there). I really wanted my wedding to be there and it was my top place to go but now I don’t think that’s going to happen after today. 💔 If the owners would like to contact me I am more than happy to have a conversation about what happen today and possibly solutions. Thanks for reading.
• CG

  Cameron Graham

  Jun 6, 2021
  1.0
  Bartender was not welcoming at all. Wine was expensive for poor quality. Could not be seated until 25 mins after entering; never was seated due to having only 2 waitresses. Would not recommend. REPLY 6/7: I cannot reply directly to your response, so I will edit my post. I have never visited your winery before; this is my first review for it. Not sure to whom you are referring.
• HD

  Hailey Dunn

  Aug 23, 2020
  1.0
  Awful experience. We had a group meet here for a surprise birthday party and were treated horribly. We made a reservation 5 days prior because of the amount of people going, when we show up they tell us that they marked us off the list and we didn’t have the reservation anymore. Why? The owners sister was acting manager for the day and made multiple inappropriate remarks about the people in our group. We were all downstairs, outside, as far away from everyone as possible, purchasing no less than 10 bottles of wine, just enjoying the day. We were then asked to leave due to someone walking inside to the bar and answering a phone call from their child. All of us were sitting outside confused as to why we’re being kicked out because there was absolutely no issues caused by us the entire time. I then decided to ask the ‘’manager” if she could explain to me the issue since I was not there for the initial conversation of being kicked out, she proceeded to tell me that we didn’t have DDs at the premises (we did) and that due to COVID we all had to leave. They were not enforcing any capacity restrictions or masks so this didn’t make sense, she didn’t wear a mask the entire time we were there. Unfortunately I didn’t get the manager/owners sisters name, but we were completely in shock by how she treated us. We had a group of around 20 people, two of them were making the decision to use this establishment as their wedding venue, but I guarantee not one of us will be back. Truly disappointed.

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