Certified by Chipotle Mexican Grill • May 17, 2026
Mexican Restaurant
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • May 17, 2026
Certified by Chipotle Mexican Grill • May 17, 2026
Monday10:45 AM - 11:00 PM
Tuesday10:45 AM - 11:00 PM
Wednesday10:45 AM - 11:00 PM
Thursday10:45 AM - 11:00 PM
Friday10:45 AM - 11:00 PM
Saturday10:45 AM - 11:00 PM
Sunday10:45 AM - 11:00 PM
Reviews
3.7
994 reviews
5 stars
480
4 stars
185
3 stars
94
2 stars
67
1 star
168
TK
Tom Key
May 5, 2026
2.0
1. This restaurants dining area is always dirty. Even when slow I observed people standing around instead of cleaning.
2. It. Seems like 85 percent of the time I go in to eat, this restaurant is out of the vegetables. I feel shorted in my meal and do not get an adjustment being more of another item a reduced price. Love your food but the shift manager needs to do a better job over seeing.
JK
Josh Kimes
May 1, 2026
1.0
The chipotle on 173 is literally always the worst experience. It does not matter what time of day you go there they are always out of three or four items and then act like it’s the customer‘s fault. The gentleman who is the manager always acts like we’re putting them out. And the place is always disgusting and filthy.
RS
Rob Shedden
Apr 23, 2026
1.0
I am beyond frustrated with my experience at this location. I ordered a burrito through the app, and when I picked it up, the bottom of the bag was completely saturated with grease. It wasn't just a small leak—the grease soaked through everything, making a mess in my car and ruining a brand-new pair of shorts I had just purchased the day before.
I’m a busy person, but I made it a point to come back in the afternoon to speak with the manager and show him the damage. His response was incredibly dismissive. All he said was, "Thanks for letting me know," and suggested that "some grease probably slipped out of the bottom." To offer zero resolution—not even a refund or a credit for the meal—after their sloppiness caused actual property damage is completely unacceptable.
While the food itself is usually fine, the lack of care in preparation and the "not my problem" attitude from management is a dealbreaker. If you value your clothes or your car's upholstery, I’d suggest going elsewhere. They clearly don't care about making things right when they mess up.
DW
daniel wiggin
Apr 18, 2026
1.0
This location has gone downhill since my partner and I moved to the area in 2018. Last couple years the location is always dirty, they are always missing ingredients, just seems like the workers seem untrained or just do not care. I would recommend going out of your way and going to the newer location over on Riverside.
CW
Carrie Williams
Apr 6, 2026
1.0
This location has really gone downhill. Last two times the food I got was inedible. Literally cant eat it bc its unsafe. This time the brown rice had a ridiculous amount of salt in it, like 10 times what it usually does. I had someone else taste it and they agreed its inedible and unsafe. When you order for pick up, you will get very little meat compared to going inside. I was given 3 small chunks of barbacoa and one of them was ALL fat. They gave me a credit for the bowl to use within 30 days but that doesnt solve the issue of whoever is cooking for them wasn't trained properly or just doesnt care. Sucks bc this Chipotle was a good place until like maybe the last yr or 6 Mos.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Rockford Machesney offer?
Chipotle offers customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
What are the operating hours of Chipotle Mexican Grill in Machesney Park?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill in Machesney Park offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I order food online from Chipotle Mexican Grill in Machesney Park?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle mobile app.
Is Chipotle Mexican Grill in Machesney Park welcoming to LGBTQ customers?
Yes, the restaurant is welcoming and inclusive to LGBTQ customers.
Where is Chipotle Mexican Grill located in Machesney Park?
It is located at 1570 W Lane Rd, Machesney Park, IL 61115, next to Great Clips.
Are there other dining options near Chipotle in Machesney Park?
Yes, nearby options include Qdoba Mexican Grill, Monical's Pizza, KFC, Church's Texas Chicken, Steak 'n Shake, Tom & Jerry's, and Papa Murphy's.
What nearby services can customers access when visiting Chipotle Mexican Grill?
Customers can access services like AT&T Store for mobile needs, Great Clips hair salon for grooming, and UPS Access Point location for shipping services nearby.
Can customers find grocery and retail stores near Chipotle Mexican Grill in Machesney Park?
Yes, stores like Meijer for groceries and Gordmans for clothing and retail are near Chipotle.
How can I contact Chipotle Mexican Grill in Machesney Park for inquiries?
You can call them at +1 815-282-1079 or email il.2035.Machesney@chipotle.com.
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