Food was full of flavor and made with love, very tasty items. The service is also amazing, super welcoming, especially Faizullah, really nice guy. Definitely will be back here.
The customer service here was extremely disappointing. The lady working the register was rude and seemed to have no interest in helping customers. When I simply asked for a receipt, she responded in a disrespectful manner and continued staring at me as I was leaving. I then noticed her treating the customer behind me in a similar way. Everyone has bad days, but there’s no excuse for treating customers with that kind of attitude. Definitely not the experience I expected, and the customer service needs serious improvement.
Had a really good experience at Niwaala Restaurant! The food was delicious and full of flavor, and everything we ordered came out fresh and nicely prepared. The staff was friendly and welcoming, and the atmosphere was comfortable. I’ll be coming back again!
I love Niwaala. I have been here a total of 3 times and every time the food has tasted better than the last. The Chapli slider and the braised beef slider are amazing. I have to stop myself from coming here because sometimes I am dieting. Although I am not from an Indian background I can appreciate the fusion of the food. The place is clean and the time to get the order is pretty good. The customer service is also good and they answered my questions about the food if it was going to be too spicy or not. Because again I am white. I highly recommended this place and their prices are reasonable too. The french fries are also really good. They are also open late which is a plus because I can stop by on my way to my night shift. 10/10
After an error in our order during a previous visit, the manager reached out and personally took care of us. We’re regulars now and want to try everything on the menu… we’ve tried quite a bit and it is all so good! Even the little slider burgers are perfect for kids! Lunch has some fantastic affordable deals, which is rare to find. It may be our favorite place to eat in the Lombard area.