This profile is uncertified and using publicly sourced data
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Business Details
About
RestaurantBreweryCatererEvent Venue
Lock and Mule is our restaurant in Lockport, IL. Like all our restaurants, the menu contains dishes ranging from familiar favorites to our chef's more adventurous creations. Lock & Mule is also home to our second brewery, helping us craft a portfolio of ice cold beers to suit any palette – from light, sessionable lagers and ales to dark and complex experimental brews. You’ll find a variety of beers on tap at any given time, including seasonal and limited-edition beers.
Location
Lock & Mule by Tangled Roots Brewing Company
1025 S State St, Lockport, IL
60441, United States
Hours
Monday11:00 AM - 9:00 PM
Tuesday11:00 AM - 9:00 PM
Wednesday11:00 AM - 9:00 PM
Thursday11:00 AM - 9:00 PM
Friday11:00 AM - 10:00 PM
Saturday11:00 AM - 10:00 PM
Sunday11:00 AM - 9:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.