McDonald's

Reviews

• DW

  Duke Warner

  May 13, 2026
  2.0
  Check-In# UW63-SE79OM Order# UW63 05/13/2026 06:27:39 PM Placed online mobile order. When I arrived, they could not locate the order. How to pull up to the window. Gave the cashier, supervisor, and then manager the code 8 more times. They still could not find it, showed them the mobile order in the email receipt. After the cars behind getting upset camel they asked me to move up to the front. Gave them the code and receipt three more times for a McDouble, small fry and Ld diet Coke. Then the manager lady finally came back with a McDouble and large fry asking if that was it. I said no a large Diet Coke as well, she said of the receipt only shows a large fry and make double. Not sure what she's talking about since she doesn't have the receipt? So I showed receipt to her again, she got pissy and handed me a large Diet Coke and said well it's not on the receipt. I said yes it is right there on the receipt and she told me she doesn't want to fight with me and gave me the large Diet Coke. However she did want to fight with me because after a dozen times giving them the receipt information and the code which clearly states large Diet Coke. So I did not appreciate her attitude when I'm the customer and they screwed up. I totally understand that they could not find the receipt or was the system glitch, that I can handle it's the attitude afterwards that was very disappointing!
• KS

  Kelly Schmidt

  May 8, 2026
  5.0
  Great customer service from Andrew!
• AC

  Adam Coons

  Apr 5, 2026
  1.0
  Completely incompetent staff and garbage food. 0/10
• KG

  Kyle Grogan

  Mar 31, 2026
  1.0
  I arrive at 10:29am to pick up breakfast saja meal and they refused to let me get the food after PUTTING IN A MOBILE ORDER. Didn’t refund me either. Stated they would refund me and I’ll get a confirmation 2-3 hours later well it’s 9 hours later w no refund or email or anything. Complete bs they just took my money and refused to give me the food. Absolute insanity.
• MB

  Mary Blake

  Mar 16, 2026
  5.0
  Today, I'm everything was great. The employees were friendly, efficient and the order was correct. The food was all fresh. When I requested a special sauce on breakfadt item that isn't accessible on app, the attendant was very pleasant and helpful in actually walking over to be sure my request was met. Good job!😁

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