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McDonald's

3.8
(1,089 reviews)

Business Details

653 S Rand Rd, Lake Zurich, IL
60047, United States
(847) 438-2499
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
653 S Rand Rd, Lake Zurich, IL
60047, United States

Hours

Monday5:00 AM - 12:00 AM
Tuesday5:00 AM - 12:00 AM
Wednesday5:00 AM - 12:00 AM
Thursday5:00 AM - 12:00 AM
Friday5:00 AM - 12:00 AM
Saturday5:00 AM - 12:00 AM
Sunday5:00 AM - 12:00 AM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 653 S Rand Rd in Lake Zurich, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.8
1,089 reviews
5 stars
461
4 stars
245
3 stars
181
2 stars
67
1 star
135
  • BM
    Branden Miller
    2 days ago
    5.0
    I love gregorio
  • RA
    R Alan
    Aug 26, 2026
    4.0
    Excellent, friendly and helpful staff overall. However the group of tweens and teens on bikes and scooters zipping around the parking lot today at 7p, blocking spaces, hanging out, yelling, is unwelcoming and potentially dangerous.
  • CG
    Caroline Glickauf
    Aug 20, 2026
    1.0
    I have a frappe deal: two for one price. (2 for 4.50. 4.50 Is the price of one frappe where I live.) We gave them the code and the app said they got it. We said for 2 large caramel frappes. They asked again and we clarified again. They then said to move forward but it didn’t show up on the screen we asked why it wasn’t on the screen but they weren’t at the mic anymore. We moved forward and they said asked if we got one frappe. We said no, we had two with the deal. They charged us FULL price for both frappes and didn’t listen. I always look at the receipt right after so we caught it immediately. We then told them that they over charged. Their solution? Getting our name and number to give a free frappe next PURCHASE?? why wouldn’t I just use my buy one get one deal from the app next time? The only thing I get are frappes from McDonald’s. So why would I give them my name and number instead of just using the app for my free frappe (not to mention I get points for using the app deal). So their solution is actually useless and solved absolutely nothing. I cannot justify spending $9 on coffee which is why I used the deal. If they didn’t have the deal, I wouldn’t have ordered two. Their version of a solution was just the frappe app deal without the benefits of getting points.
  • VD
    Victoria Daszynski
    Aug 8, 2026
    1.0
    Wish I could give one star. I ordered an iced Carmel macchiato and it came hot. Asked to get it fixed and they said no because it’s supposed to be hot. That’s fine, whatever. Went back in line to order a second one, making sure to order it iced just in case the first time genuinely was my fault. Charged my card and went to the next window just for them to tell me I can’t get it cause I got the hot one already… what? I just ordered a second one? So they told me I have to charge my card again to get it, I told them I paid already but they didn’t believe me. Showed that they charged me three times now and they kept telling me they didn’t. I hate being confrontational because I get food service is sucky, but man… I could barely call this service at all. Don’t go here if you want your quick coffee run. There are easier McDonald’s in the area to work with if you want something from there
  • RP
    Robert P
    Aug 5, 2026
    1.0
    A hidden sprinkler system sprays directly at parking spot and under parked vehicle. Caused electronic short and couldn't start vehicle. When I asked the store couldn't shut off sprinkler and manager upset that I temporarily covered the sprinkler so I can pop the hood and jump vehicle. Threatened to call police. Should honestly close the place if this is the way you treat customers.

Frequently Asked Questions About McDonald's

What are the daily operating hours of McDonald's at 653 S Rand Rd, Lake Zurich?

McDonald's at 653 S Rand Rd, Lake Zurich is open daily from 5:00 AM to midnight.

Does this McDonald's location offer drive-thru service, and what are its hours?

Yes, this McDonald's has a drive-thru open every day from 5:00 AM to midnight.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 30, 2026Yext Knowledge Graph
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