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McDonald's

3.8
(1,077 reviews)

Business Details

653 S Rand Rd, Lake Zurich, IL
60047, United States
(847) 438-2499
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
653 S Rand Rd, Lake Zurich, IL
60047, United States

Hours

Monday5:00 AM - 12:00 AM
Tuesday5:00 AM - 12:00 AM
Wednesday5:00 AM - 12:00 AM
Thursday5:00 AM - 12:00 AM
Friday5:00 AM - 12:00 AM
Saturday5:00 AM - 12:00 AM
Sunday5:00 AM - 12:00 AM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 653 S Rand Rd in Lake Zurich, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.8
1,077 reviews
5 stars
458
4 stars
244
3 stars
178
2 stars
68
1 star
129
  • LA
    Llanis Arias
    Jun 15, 2026
    1.0
    I would like to say that i frequently go to this McDonalds and always enjoy my food, but today i ordered 2 small strawberry shakes and 1 vanilla and instead got 2 vanillas and one strawberry, my kids were very disappointed as so was i. i believe the person that served me was named Yanna, she was very rude didn't even say hi even after i greeted her, this service was very awkward and rude she gave me a weird look and i felt disrespected and disgusted in how she treated me. i hope this changed going forward with my orders.
  • LL
    Liz Lee
    Jun 10, 2026
    2.0
    I ordered on-line a spicey Mcchicken for pickup. I received my order and I received a McDouble burger. I went back to return the wrong order and pick up my new order and they gave me a regular McChicken. I’m not going back again. I should have checked but they repeated what they gave me and it was still wrong.
  • J0
    Jukeboxguy 0000
    Jun 7, 2026
    1.0
    This just popped up.I don't know why because I never eat at mcdonald's because the food is poison.
  • DW
    Duke Warner
    May 13, 2026
    2.0
    Check-In# UW63-SE79OM Order# UW63 05/13/2026 06:27:39 PM Placed online mobile order. When I arrived, they could not locate the order. How to pull up to the window. Gave the cashier, supervisor, and then manager the code 8 more times. They still could not find it, showed them the mobile order in the email receipt. After the cars behind getting upset camel they asked me to move up to the front. Gave them the code and receipt three more times for a McDouble, small fry and Ld diet Coke. Then the manager lady finally came back with a McDouble and large fry asking if that was it. I said no a large Diet Coke as well, she said of the receipt only shows a large fry and make double. Not sure what she's talking about since she doesn't have the receipt? So I showed receipt to her again, she got pissy and handed me a large Diet Coke and said well it's not on the receipt. I said yes it is right there on the receipt and she told me she doesn't want to fight with me and gave me the large Diet Coke. However she did want to fight with me because after a dozen times giving them the receipt information and the code which clearly states large Diet Coke. So I did not appreciate her attitude when I'm the customer and they screwed up. I totally understand that they could not find the receipt or was the system glitch, that I can handle it's the attitude afterwards that was very disappointing!
  • KS
    Kelly Schmidt
    May 8, 2026
    5.0
    Great customer service from Andrew!

Frequently Asked Questions About McDonald's

What are the daily operating hours of McDonald's at 653 S Rand Rd, Lake Zurich?

McDonald's at 653 S Rand Rd, Lake Zurich is open daily from 5:00 AM to midnight.

Does this McDonald's location offer drive-thru service, and what are its hours?

Yes, this McDonald's has a drive-thru open every day from 5:00 AM to midnight.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified July 05, 2026Yext Knowledge Graph
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