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Chick-fil-A

4.3
(1,566 reviews)

Business Details

20429 N Rand Rd, Kildeer, IL
60047, United States
(847) 438-8600

About

Fast Food RestaurantChicken RestaurantCatererFamily Style RestaurantRestaurant Delivery ServiceBreakfast RestaurantChick-fil-A
Welcome to your Kildeer Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy our limited-time Chicken & Waffles and other Chick-fil-A® favorites, including our Chick-fil-A® Chicken Sandwich and Chick-fil-A Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our new Cream Cold Brew. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Chick-fil-A
20429 N Rand Rd, Kildeer, IL
60047, United States

Hours

Monday6:30 AM - 10:30 PM
Tuesday6:30 AM - 10:30 PM
Wednesday6:30 AM - 10:30 PM
Thursday6:30 AM - 10:30 PM
Friday6:30 AM - 10:30 PM
Saturday6:30 AM - 10:30 PM
SundayClosed
9/7/20266:30 AM - 10:30 PM
11/26/20266:30 AM - 10:30 PM
11/27/20266:30 AM - 10:30 PM
12/24/20266:30 AM - 10:30 PM
12/25/20266:30 AM - 10:30 PM
12/31/20266:30 AM - 10:30 PM
1/1/20276:30 AM - 10:30 PM

Menu

1 menu · 78 items

Explore offerings from Chick-fil-A on 20429 N Rand Rd in Kildeer, with popular breakfast, entrées, salads, and sides available at this location.

Chick-fil-A Menu

78 items

Reviews

4.3
1,566 reviews
5 stars
1,053
4 stars
266
3 stars
70
2 stars
53
1 star
124
  • EP
    Erica Pohl
    Aug 23, 2026
    2.0
    I love Chik fil a for the food. But this location has been a tough go for our family. Yesterday our mobile drive thru order there was a hole in the bottom of peach milkshake and it made a mess in our car. We also always double check our drive thru order because there is something missing. Yesterday it was a salad dressing. Other instances they’ve forgotten my kids milk. Other times when we’ve dined in we have to go up once or twice for something they’ve missed. I’ll go back because I love the food. But the service at this location is rough.
  • AM
    Amie Marrs
    Aug 19, 2026
    1.0
    We visit this location often and usually love it but it has since soured. We did a catering order with them and they made a very large mistake that cost us driving back and forth and missing a lot of our party we catered for. I have since submitted a feedback form to hear from them and they’re just outright ignoring it! It’s been sent twice from corporate chick fil a to the local team and they just aren’t doing or saying anything which is really unfortunate.
  • DB
    Dave Brask
    Aug 18, 2026
    5.0
    Polite staff as always and plenty of menu variety as long as you want chicken. We always get fries and nuggets with house sauce, then I add a bowl of chicken soup and my wife gets a Mac apnd cheese. This location did not screw up our order
  • SL
    Stan Loona
    Aug 17, 2026
    1.0
    I genuinely love the food here, everything is clean and the food tastes fresh. Which is why I keep coming back here in comparison to other fast food places because every dollar I spend is so worth it. But the reason I’m giving this place a one star is because I can’t chill and eat at this place in peace. The workers keep saying my pleasure every time I order or eat. They also keep mentioning my name in every sentence. For example “Is that all Sally?” “Oh okay Sally!” “Have a great day and my pleasure Sally” like it’s fine if you use my name once but in every other sentence is doing too much. I feel like the employees there are Robotic and do not want to have a genuine interaction with me because of these corporate customer service slop rules. Anyways beyond that I love the fries and milkshakes and always get my order right!!!
  • AB
    Adam Boyd
    Aug 14, 2026
    1.0
    Recently, I took my son to Chick-fil-A. We got our meals and when I got home we were missing hia sandwich. We weren't going to drive all the way back there, so I had to fire up the grill and make his dinner separate. I saved my receipt and when we went back a week or so later we entered to claim the sandwich that I paid for and never got. I was greeted at the counter by "America." I told her what happened. I was not angry at all. Before I could even complete my sentence, she said "and did you call us when you got home?" She seemed genuinely angry and bothered by the whole situation. I smiled and told her that I did not call but that I saved my receipt, which she had discarded to the right of her after barely looking at it, and that I was trying to deal with it now. She said, "yeah, generally people are supposed to call when they don't get one of their items and then we take care of you when you come in." I said, " okay, I'm sorry I did not follow your procedures for when you guys accept my money but do not give me my food." I said this with a smile that was unreturned. She said, "It gets really busy and these things happen, so what do you want?" At this point I was flabbergasted. She had not yet apologized at all and truly seemed mad. I said, "Well, I would like my sandwich I paid for and didn't get." I noticed her shirt said she was a "Captain" so I thought she was a manager but later learned that is not the case. She gave me the sandwich I paid for and never got and then charged me for the rest of my new order. When she gave it to me she said, "I basically gave you a free sandwich." I took my food and left. I later called and asked to speak to a manager. America answered the phone when I called. She went to the manager and tried to prep him for me. Although she tried to muffle it, I could hear through the phone. She said, "He didn't get his food... told him I was so sorry... he was still angry." The manger said, "I'm busy." She came back on the line and told me that he was busy. I told her that I heard everything that she said and that that was not what happened and that she had not ever apologized to me and that I was not angry at all until she became rude with me and was basically blaming me for not calling. She said the manager would call me back. I asked her what his name was, and she said "Josh." I asked her if Josh would need my phone number and she said that it came up on the caller ID and he'd call before 9pm. He didn’t. I called back at 9:30 as they close at 10:00. I didn't want anything, I just wanted the manager to know how rude she was. The gentleman I spoke to told me that Josh had left for the night. I left my name and number with him again and asked that Josh would call me back. He never did. That gentleman did however give me the area manager's (Alex's) phone number. I called and left a message on what sounded like a personal phone number for Alex. I don't even know if the number was associated with Chick-fil-A. Alex called me back about a day later and left me a message. I have called him back twice and left him two messages. I still haven't heard from him. Again, I do not want anything from Chick-fil-A, just to be treated with respect...

Frequently Asked Questions About Chick-fil-A

What time does Chick-fil-A open and close?

Chick-fil-A hours vary by location. Most restaurants are open Monday through Saturday from 6:30 AM to 10:00 PM. All Chick-fil-A locations are closed on Sundays.

Does Chick-fil-A offer curbside pickup?

Yes! Order through the Chick-fil-A App and select "Curbside Pickup" at checkout for a fast and contactless experience.

Brand Certified Facts from Chick-fil-A

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Certified August 23, 2026Yext Knowledge Graph
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