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Chick-fil-A

4.3
(1,575 reviews)

Business Details

20429 N Rand Rd, Kildeer, IL
60047, United States
(847) 438-8600

About

Fast Food RestaurantChicken RestaurantCatererFamily Style RestaurantRestaurant Delivery ServiceBreakfast RestaurantChick-fil-A
Welcome to your Kildeer Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy our limited-time Chicken & Waffles and other Chick-fil-A® favorites, including our Chick-fil-A® Chicken Sandwich and Chick-fil-A Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our new Cream Cold Brew. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Chick-fil-A
20429 N Rand Rd, Kildeer, IL
60047, United States

Hours

Monday6:30 AM - 10:30 PM
Tuesday6:30 AM - 10:30 PM
Wednesday6:30 AM - 10:30 PM
Thursday6:30 AM - 10:30 PM
Friday6:30 AM - 10:30 PM
Saturday6:30 AM - 10:30 PM
SundayClosed
11/26/20266:30 AM - 10:30 PM
11/27/20266:30 AM - 10:30 PM
12/24/20266:30 AM - 10:30 PM
12/25/20266:30 AM - 10:30 PM
12/31/20266:30 AM - 10:30 PM
1/1/20276:30 AM - 10:30 PM

Menu

1 menu · 78 items

Explore offerings from Chick-fil-A on 20429 N Rand Rd in Kildeer, with popular breakfast, entrées, salads, and sides available at this location.

Chick-fil-A Menu

78 items

Reviews

4.3
1,575 reviews
5 stars
1,058
4 stars
268
3 stars
70
2 stars
53
1 star
126
  • ED
    Eddie Dixon
    Sep 22, 2026
    1.0
    Poor customer service nonchalant attitude waited at the cash register too long the employee just stare at me it seem they didn't want to do there job
  • DS
    Daria Skrzypczynski
    Sep 16, 2026
    5.0
    I ordered online and went to the pickup line. Very quick and easy and the order was correct.
  • BR
    Bronwyn Roxas
    Sep 10, 2026
    1.0
    This location used to be the best, but now it’s just rubbish! Every time I order ( no one in line so not even busy ) they forget half my order and I only notice when I get home ( who wants to drive back to fix it ) along with the rude window attendants! It’s just pure service and attentiveness that makes this location suck! Avoid this one just go to buffalo grove they actually do their job and always smile and follow with “ it’s my pleasure “ along with always get my order right!! This place used to be the best, but now it’s just terrible! Every time I order (even when there’s no one in line, so it’s not even busy), they forget half of my order. I only realize it when I get home (who wants to drive back to fix it?), and to top it off, the window attendants are rude! It’s the lack of service and attentiveness that makes this location so bad. Avoid this place and go to Buffalo Grove instead. They actually do their job, always smile, and follow up with “It’s my pleasure.” Plus, they always get my order right!
  • EP
    Erica Pohl
    Aug 23, 2026
    2.0
    I love Chik fil a for the food. But this location has been a tough go for our family. Yesterday our mobile drive thru order there was a hole in the bottom of peach milkshake and it made a mess in our car. We also always double check our drive thru order because there is something missing. Yesterday it was a salad dressing. Other instances they’ve forgotten my kids milk. Other times when we’ve dined in we have to go up once or twice for something they’ve missed. I’ll go back because I love the food. But the service at this location is rough.
  • AB
    Adam Boyd
    Aug 14, 2026
    1.0
    Recently, I took my son to Chick-fil-A. We got our meals and when I got home we were missing hia sandwich. We weren't going to drive all the way back there, so I had to fire up the grill and make his dinner separate. I saved my receipt and when we went back a week or so later we entered to claim the sandwich that I paid for and never got. I was greeted at the counter by "America." I told her what happened. I was not angry at all. Before I could even complete my sentence, she said "and did you call us when you got home?" She seemed genuinely angry and bothered by the whole situation. I smiled and told her that I did not call but that I saved my receipt, which she had discarded to the right of her after barely looking at it, and that I was trying to deal with it now. She said, "yeah, generally people are supposed to call when they don't get one of their items and then we take care of you when you come in." I said, " okay, I'm sorry I did not follow your procedures for when you guys accept my money but do not give me my food." I said this with a smile that was unreturned. She said, "It gets really busy and these things happen, so what do you want?" At this point I was flabbergasted. She had not yet apologized at all and truly seemed mad. I said, "Well, I would like my sandwich I paid for and didn't get." I noticed her shirt said she was a "Captain" so I thought she was a manager but later learned that is not the case. She gave me the sandwich I paid for and never got and then charged me for the rest of my new order. When she gave it to me she said, "I basically gave you a free sandwich." I took my food and left. I later called and asked to speak to a manager. America answered the phone when I called. She went to the manager and tried to prep him for me. Although she tried to muffle it, I could hear through the phone. She said, "He didn't get his food... told him I was so sorry... he was still angry." The manger said, "I'm busy." She came back on the line and told me that he was busy. I told her that I heard everything that she said and that that was not what happened and that she had not ever apologized to me and that I was not angry at all until she became rude with me and was basically blaming me for not calling. She said the manager would call me back. I asked her what his name was, and she said "Josh." I asked her if Josh would need my phone number and she said that it came up on the caller ID and he'd call before 9pm. He didn’t. I called back at 9:30 as they close at 10:00. I didn't want anything, I just wanted the manager to know how rude she was. The gentleman I spoke to told me that Josh had left for the night. I left my name and number with him again and asked that Josh would call me back. He never did. That gentleman did however give me the area manager's (Alex's) phone number. I called and left a message on what sounded like a personal phone number for Alex. I don't even know if the number was associated with Chick-fil-A. Alex called me back about a day later and left me a message. I have called him back twice and left him two messages. I still haven't heard from him. Again, I do not want anything from Chick-fil-A, just to be treated with respect...

Frequently Asked Questions About Chick-fil-A

What time does Chick-fil-A open and close?

Chick-fil-A hours vary by location. Most restaurants are open Monday through Saturday from 6:30 AM to 10:00 PM. All Chick-fil-A locations are closed on Sundays.

Does Chick-fil-A offer curbside pickup?

Yes! Order through the Chick-fil-A App and select "Curbside Pickup" at checkout for a fast and contactless experience.

Brand Certified Facts from Chick-fil-A

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Certified October 11, 2026Yext Knowledge Graph
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