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McDonald's

3.6
(976 reviews)

Business Details

1421 Riverboat Center Dr, Joliet, IL
60432, United States
(815) 730-8141
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1421 Riverboat Center Dr, Joliet, IL
60432, United States

Hours

Monday4:30 AM - 11:00 PM
Tuesday4:30 AM - 11:00 PM
Wednesday4:30 AM - 11:00 PM
Thursday4:30 AM - 11:00 PM
Friday4:30 AM - 11:00 PM
Saturday4:30 AM - 11:00 PM
Sunday6:00 AM - 8:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 1421 Riverboat Center Dr in Joliet, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.6
976 reviews
5 stars
368
4 stars
216
3 stars
172
2 stars
66
1 star
154
  • ET
    Erica Tacchia
    Aug 19, 2026
    1.0
    I had ordered a mobile order today Wednesday August 19th came through the drive thru about 4:40-4:50pm. First I want to say the African American woman with some Blue in her hair was SO SWEET and the manager (I think a manager, he was in black possibly Mexican) he was super nice. I was waiting on my fries and checked for my sandwiches and realized I was missing a double cheeseburger. No problem, they handed it to me. I got home and my son said we were missing his McChicken. My fault, I don’t know how I counted the McChicken twice. THIS IS WHERE THE ONE STAR COMES IN. I called and a woman answered and explained I was missing an McChicken and she was extremely rude on the phone. I asked her name and she said Amanda and hung up on me. I sent my son in to get the missing McChicken and he said she was extremely ignorant and refused to give back my credit card receipt. I keep my receipts to make sure no funny business shows up on my card. Amanda is very unprofessional and extremely rude. I work in a restaurant myself and I was completely baffled at how she acted. She doesn’t need to work in customer service let alone be a manager. I assume she hates her job because it clearly shows. Maybe she should find something else that doesn’t involve working with the public.
  • AR
    Angel Rodriguez
    Jul 24, 2026
    1.0
    I would not recommend ordering here for in store carry out thru the app. I only have tried ordering here for my lunch breaks at work twice which is why I choose the carry out option so I would not have to waste my break time in the drive thru, both times the lobby doors were locked causing me to have to use the drive thru and each time my order took so long that my lunch break was coming to an end and I needed to request a refund.
  • DK
    David Knight
    Jun 27, 2026
    1.0
    I got stuck by a train and I was 6 minutes late to pickup a doordash here and went thru drive thru and was told to pull up it will be 2 minutes for it to be ready because it's waiting on fries. It should have already been ready. We dr8vers make money off tips. Not hourly. We can't sit around and wait 10 15 or 20 minutes for every single delivery this two minutes turned into eight
  • DA
    Dina Atkinson
    Jun 12, 2026
    1.0
    Told cashier multiple times my order and she still got it wrong. Then had to refund my money and do my order over again.
  • CC
    Customer
    May 28, 2026
    1.0
    They have no ketchup inside. You have to stand there and wait to ask for packets while your cold fries get even colder. Good way to rip a few cents off the customers. Good way to lose customers too. Mcdonalds is supposed to be cheap. Not anymore. I can get real food, twice or triple as much of it, fresh cooked, for alot cheaper in town.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 1421 Riverboat Center Dr, Joliet, IL?

McDonald's at this location is open daily from 4:30 AM to 11:00 PM Monday through Thursday, with slightly reduced hours on Friday through Sunday.

Does this McDonald's location offer drive-through service?

Yes, the McDonald's at 1421 Riverboat Center Dr offers drive-through service, with hours from 4:30 AM to 11:00 PM Monday through Saturday, and 6:00 AM to 9:00 PM on Sunday.

Brand Certified Facts from McDonald's

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Certified August 30, 2026Yext Knowledge Graph
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