This profile is uncertified and using publicly sourced data
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Business Details
About
Dessert Shop
Our New York-style cookies are not just baked; they're crafted for moments of awe, size, and a flavor twist that leaves ordinary in the dust. Get ready; this is where cookie monotony comes to die. Crave Cookies is a beloved cookie and soda shop in Joliet, IL. Specializing in delectable cookies, irresistible desserts and loaded sodas. We have delighted customers in the surrounding area with our creations. In addition to our delicious treats, we also offer top-notch catering services for events of all sizes. Our convenient online ordering and delivery options ensure that the sweetness of Crave Cookies is always within reach. Join us in savoring the job of premium baked goods and loaded sodas that will leave you craving more. Stop by Today!
Location
Hours
Monday9:00 AM - 10:00 PM
Tuesday9:00 AM - 10:00 PM
Wednesday9:00 AM - 10:00 PM
Thursday9:00 AM - 10:00 PM
Friday9:00 AM - 11:00 PM
Saturday9:00 AM - 11:00 PM
Sunday9:00 AM - 10:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.