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McDonald's

3.4
(1,484 reviews)

Business Details

520 W Morton, Jacksonville, IL
62650, United States
(217) 243-4221
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
520 W Morton, Jacksonville, IL
62650, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 520 W Morton in Jacksonville, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.4
1,484 reviews
5 stars
460
4 stars
328
3 stars
310
2 stars
134
1 star
252
  • SB
    Skylar Bryant
    Aug 23, 2026
    5.0
    really good food and nice prices!!! but the service could get better because they mess the order up a lot then get mad and to really bad when we ask them to fix but only some
  • CM
    callie martin
    Aug 13, 2026
    2.0
    night shift past 11 is always rough… food hardly ever right, sometimes undercooked.. orders always wrong or they can’t figure it out.. it’s annoying
  • DJ
    Devon Johnson
    Jul 27, 2026
    2.0
    Evening shift idk what to say hire more ppl no one should have to wait over 40 mins for fast food
  • NW
    Nick Wallace
    Jul 20, 2026
    1.0
    went the other day and received absolutely AWFUL service. the lady cashing us out was clearly under the influence and the manager Denise was unprofessional and rude when we tried to get our drinks and food corrected. the person who had been pulled ahead in the drive thru had been waiting for 45 minutes and we were there an hour for two sandwiches and two drinks. they gave us the wrong size and then once the food was correct, pulled us ahead for an extra ten minutes for A DRINK. they gave us the wrong size and when I asked them to remake it the first time, they made our easy ice drink basically 90% ice. absolutely disappointed in how downhill this place has gone and even more disappointed with the manager Denise, whose reasoning for things being slow was that she was training new people (those new people have been there three weeks at least. they're done training).
  • SM
    Shaughn Malcarne
    Jul 18, 2026
    1.0
    Waited for 40+ minutes cause your stupid app said the lobby was open and it was actually locked. So glad I waited just for the drive thru to back up so far that I was blocked in. Purposely didn’t pick up my order because of that. Maybe fix your app so it actually reflects your operations.

Frequently Asked Questions About McDonald's

What are the opening hours of McDonald's in Jacksonville, IL?

McDonald's in Jacksonville, IL is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location offers 24/7 drive-thru service.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 30, 2026Yext Knowledge Graph
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