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Portillo's Homewood

4.0
(7,113 reviews)

Business Details

17500 S. Halsted Street, Homewood, IL
60430, United States
(708) 991-2061

About

Fast Food RestaurantHot Dog RestaurantTake Out RestaurantSandwich RestaurantRestaurantPortillo's Hot Dogs
Welcome to Portillo’s at 17500 S Halsted Street! Dive into the authentic taste of Chicago Street food at our 70s Hippie/Bohemian themed restaurant, just 2.2 miles from Homewood Train Station. Savor our char-broiled burgers, Italian Beef Sandwiches, iconic Chicago-style hot dogs, and fresh chopped salad. Don’t miss out on our famous chocolate cake shake to top off your meal. Open late and designed for family-friendly dining, Portillo’s is the ultimate spot for delicious fast food in a fun atmosphere. Plus, we offer convenient delivery and catering options to bring our Chicago favorites right to your door. We look forward to seeing you!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Portillo's Homewood
17500 S. Halsted Street, Homewood, IL
60430, United States

Hours

Monday10:00 AM - 1:00 AM
Tuesday10:00 AM - 1:00 AM
Wednesday10:00 AM - 1:00 AM
Thursday10:00 AM - 1:00 AM
Friday10:00 AM - 1:00 AM
Saturday10:00 AM - 1:00 AM
Sunday10:00 AM - 1:00 AM

Menu

1 menu · 105 items

Explore offerings from Portillo's Homewood on 17500 S. Halsted Street in Homewood, with popular hot dogs, famous five meals, italian beef & sausage, and char-broiled burgers available at this location.

Menu

105 items

Reviews

4.0
7,113 reviews
5 stars
3,816
4 stars
1,420
3 stars
678
2 stars
372
1 star
827
  • ET
    Erica Terrazas
    2 days ago
    1.0
    Went through the drive thru the young lady taking our order had a nasty attitude. Husband asked what sides they had and she said sides? Sides? Repeatedly. And we were like yes she was like fries ? Knowing we wanted to know what other options of sides were available. Spoke to manager and was nice enough to give us free cake. But it’s not the free things we were expecting just customer service is very important! Won’t come here again. First impression is everything. Customers should not have to be treated like that. Tried 4 tamales as additional sides and they were not hot as they were cold on the ends. Not happy especially for the amount we’re paying for our food.
  • NT
    Nichole Thurs
    3 days ago
    1.0
    I called to place a catering order and the staff was extremely rude, hung up on me several times, when I called back and asked for a manager they laughed and said nope and hung up again. I will be calling corporate as there were multiple team members apart of this and they are ruining the atmosphere of this business. I have never had a bad experience until I called this place. I truly hope they find out who did it and discipline them!
  • KM
    Kandice Moody
    6 days ago
    3.0
    I was in the drive thru and it took a while to get the the food. I ordered cheese fries and they gave me a half a cup of cheese and it was cold and then it took forever to get the drinks. I won't return back to that portillo's.
  • SP
    Saphire Pacheco
    Jul 17, 2026
    1.0
    I had gotten off of work at 10pm and put in my order at 10:15 pm at the kiosk. Little did I know the nightmare I signed up for . I took OVER an HOUR to get my cheeseburger. I received it at 11:29pm I didn’t even have a meal, just a burger. And YES I did talk to and TRY to talk to the staff and the customer service was absolutely terrible. They were avoiding eye contact, started avoiding customers that were lined up with me to check their orders too. They said a rookie was working the meat station and they were backed up. But I kid you not, a party the size of the last supper times TWO showed up after me and all got their meals before me and some people that have been waiting with me. I might as well have clocked in after my shift with them. They really couldn’t acknowledge me to resolve this sooner? I’m very patient, I believe it pays but in this case not at all. Time was wasted and I felt EXHAUSTED. The burger wasn’t even worth it at the end of it all .and I only got it after talking to one staff member that did seem to be helping people and even she was absolutely shocked I had been waiting that long for a burger .
  • TW
    The Great Waheeda
    Jul 6, 2026
    2.0
    Management is severely lacking. I ordered an Italian beef, fries and cake. They requested I move up to get me off the window...after I sat in line to wait my turn. I politely declined the request and asked why it would take so long and was snapped at about how that's their busiest station and online/walk-in orders needed to be fulfilled as well. 20 minutes later and still no food. I requested a refund after roughly 25+ minutes and the same woman (Seli- Hispanic female on 7/6/26 at 730pm-ish) knew I was waiting to speak with her and continued to make us wait an additional 10 minutes... she was simply refusing to service us in any way at that point. During my wait, at least 6 other orders were fulfilled from behind me. Horrible customer service. Horrible manager. That's my last visit to this location because I continue to have bad experiences here...during my last visit,I mistakenly left my purse and the last manager had his child's mother come to claim it. We went to court about it and all. If at all possible go to a different location because this one is trash.

Frequently Asked Questions About Portillo's Homewood

What are the operating hours of Portillo's Homewood?

Portillo's Homewood is open from 10:00 AM to 1:00 AM every day of the week.

Does Portillo's Homewood offer drive-through service?

Yes, Portillo's Homewood has a drive-through open daily from 10:00 AM to 1:00 AM.

Brand Certified Facts from Portillo's Homewood

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Certified July 26, 2026Yext Knowledge Graph
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