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Portillo's Homewood

4.0
(7,157 reviews)

Business Details

17500 S. Halsted Street, Homewood, IL
60430, United States
(708) 991-2061

About

Fast Food RestaurantHot Dog RestaurantTake Out RestaurantSandwich RestaurantRestaurantPortillo's Hot Dogs
Welcome to Portillo’s at 17500 S Halsted Street! Dive into the authentic taste of Chicago Street food at our 70s Hippie/Bohemian themed restaurant, just 2.2 miles from Homewood Train Station. Savor our char-broiled burgers, Italian Beef Sandwiches, iconic Chicago-style hot dogs, and fresh chopped salad. Don’t miss out on our famous chocolate cake shake to top off your meal. Open late and designed for family-friendly dining, Portillo’s is the ultimate spot for delicious fast food in a fun atmosphere. Plus, we offer convenient delivery and catering options to bring our Chicago favorites right to your door. We look forward to seeing you!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Portillo's Homewood
17500 S. Halsted Street, Homewood, IL
60430, United States

Hours

Monday10:00 AM - 1:00 AM
Tuesday10:00 AM - 1:00 AM
Wednesday10:00 AM - 1:00 AM
Thursday10:00 AM - 1:00 AM
Friday10:00 AM - 1:00 AM
Saturday10:00 AM - 1:00 AM
Sunday10:00 AM - 1:00 AM

Menu

1 menu · 100 items

Explore offerings from Portillo's Homewood on 17500 S. Halsted Street in Homewood, with popular famous five meals, hot dogs, italian beef & sausage, and char-broiled burgers available at this location.

Menu

100 items

Reviews

4.0
7,157 reviews
5 stars
3,827
4 stars
1,426
3 stars
682
2 stars
376
1 star
846
  • SM
    Sam M
    4 days ago
    1.0
    Worst Portillo’s location I have been to by far. Very messy and dirty kitchen with VERY slow service. A simple order took a full hour to get to us when it was not particularly busy. I have been to several other locations over the years and typically associate the brand with very fast service for good food at a slightly higher than average price. This experience at this location has definitely ruined that impression for me. We were on a road trip and wanted to get some food after driving all day before our stop for the night. We selected portillos specifically for the fact my previous experiences were very fast service at other locations. They then took an entire hour to get us our order. We debated leaving without the food because it was taking so long. The kitchen staff appeared to be working in slow motion while messing around and not paying attention to the orders they were supposed to be preparing. The food was not great and you could tell it had sat out too long and was prepared with dirty hands and utensils. My sandwich had some sort of cheese residue and bad looking peppers on it. The shakes were a total mess and did not taste right. I would not recommend anyone ever go to this location.
  • JM
    JoJo M
    5 days ago
    1.0
    Don’t come here!!! This is by far the worst location I been to. It took 55 minutes to get my order!!!!! I ordered crispy chicken sandwich, Italian beef sandwich and 2 shakes with fries. How does that take 55 minutes!!!!! The whole place was filthy!!! Workers were very very slow and sloppy, and using inappropriate language in front of customers and kids! Oh and bathrooms were terrible too.
  • JI
    Jake Inw
    Sep 3, 2026
    1.0
    Ordered a chopped salad asked for no cheese and no tomato due to an allergy to both. Was given a welty salad with both cheese and tomato. And I ordered a dr pepper and was given a dr pepper shake. They don't give a shit at this location.
  • AJ
    A Jones
    Aug 18, 2026
    1.0
    One of the WORST, unprofessional Portillo's! I placed an online delivery order and never got my food. The (Correct) UBER delivery driver was kind enough to call me while there to pick up my order and was told by the rude staff that someone else came in and took my food and nothing could be done about it but to call for refund. So some thieving bastard got a free meal worth $64.00! When my UBER Delivery driver whom was trying to advocate for me asked to speak to the manager, the staff roled their eyes/turned their backs, and said the managers were "busy". They completely disregarded/ignored us both. The Employees & management refused to apologize, remake the order and/or give a refund. I called the store back multiple times and they refused to answer their phones. I definitely put in a compliant about this experience/situation and to be refunded. Overall, DO NOT go to this ratchet, unprofessional, poor customer service, bad management Portillo's location.
  • EP
    Eric Pruitt
    Aug 17, 2026
    2.0
    Never eaten here before, thankfully the food was good. The service at this location was awful. It was pretty busy but should not have been a half hour wait busy. On top of that every one's order was having mistakes, or missing items one after another. The crew had no order or flow to it. A giant fiasco. I watched a guy with hot dog( made with something he didnt want on it, wait 5+ minutes for a new one, to be made wrong again, then wait 5 mins again. For a single hotdog. Staff was consistently giving "are you serious" looks at customers, as all the orders they were making were wrong. Highly recommended going to a different Portillos if they are remotely busy

Frequently Asked Questions About Portillo's Homewood

What are the operating hours of Portillo's Homewood?

Portillo's Homewood is open from 10:00 AM to 1:00 AM every day of the week.

Does Portillo's Homewood offer drive-through service?

Yes, Portillo's Homewood has a drive-through open daily from 10:00 AM to 1:00 AM.

Brand Certified Facts from Portillo's Homewood

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Certified September 06, 2026Yext Knowledge Graph
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