Main Event Hoffman Estates

Reviews

• RB

  Rachel Bussert

  2 days ago
  5.0
  My son loved his birthday party here! We did the pancakes and play package. Aiden and Alyssa were great hosts and helped keep everything moving and guests informed. My only suggestion would be to have knives for cutting the pancakes more readily available!
• EL

  Elizabeth LaPradd

  5 days ago
  5.0
  We first arrived and had an issue with redeeming free play from a fundraiser. Once speaking with Dave we discovered the issue and he gave us a game play card for the misunderstanding! He was friendly through and through and very helpful! We appreciate Dave!
• KD

  Kayla Dutcher

  May 11, 2026
  1.0
  We came at 5pm on a Monday. Place is empty. Only 2 lanes occupied. They stick us, a family of 5, right up next to the other occupied lanes. To the dismay of the couple trying to have a date night in the lane next to us. We don’t mind. We stay in our area and our kids are well behaved. Then they proceed to fill in side by side putting people on top of each other as people come. While they have 16 other open lanes. Would help to book lanes every other, and then fill in from there. That’s a minor critique. There are servers. Standing around. Did anyone ever walk over? No. We wanted to order drinks and appetizers. We are constantly looking around trying to flag one down but they aren’t even paying attention. Eventually decided to go straight to the bar to order. We finish our entire HOUR on our lane. No food shows up. Still no server. No one brings waters or even attempts to offer any level of service. Absolutely ridiculous. Will not be back again with the absolute lack of customer service. And we’re very very easy to please and patient people. It’s a bummer to see staff standing around with no care or concern for customers. Update: when our lane ran out of time I went to let the shift supervisor know that we were never served. He was very apologetic and kind and insisted on making it right so he brought us some vouchers. Not sure I will be back to use them but I appreciate that he did want to make sure we were taken care of when he heard. Hopefully this changes how they monitor this in the future because we happily would have spent another $100 on food and tip here had we been served.
• JJ

  Julio

  Apr 25, 2026
  5.0
  Main Event in Hoffman Estates is an excellent place to spend time with friends. The staff is consistently friendly, attentive, and welcoming, which makes the entire experience feel comfortable from the moment you arrive. The variety of activities is impressive, including racing games, VR experiences, classic arcade games, and interactive physical games that keep everyone entertained. I attended a friend’s party here and the whole group had a great time. The food was also solid, especially the pizza and chicken tenders. Overall, Main Event is a reliable choice for hanging out, hosting a party, or just enjoying something fun and different. I would confidently rate it a 10 out of 10.
• DG

  D Garnica

  Apr 19, 2026
  5.0
  We recently hosted our son’s birthday celebration at Main Event, and this was actually our third time booking a party here—and it did not disappoint! The kids had an amazing time, and everything flowed so smoothly. The pace of the activities was just right, keeping them engaged without feeling rushed. A special shoutout to our hosts, Mirah and Madi—they were absolutely fantastic! They were so helpful, attentive, and responsive to our group, which made the whole experience stress-free and enjoyable. We’ll definitely be back (and are already looking forward to using our complimentary bowling card!). Thanks again for helping make our son’s birthday so special!

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