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Buffalo Wild Wings
Brand Certified

Buffalo Wild Wings

3.5
(1,710 reviews)

Business Details

2540 New Sutton Road, Hoffman Estates, IL
60192, United States
(847) 645-0333

About

Chicken Wings RestaurantSports BarRestaurant
There’s a Buffalo Wild Wings near you at 2540 New Sutton Road, Hoffman Estates, IL. We’re your local sports bar and restaurant serving award-winning Buffalo, boneless, and bone-in chicken wings with 26 signature sauces and dry rubs. Enjoy burgers, wraps, sandwiches, and shareables perfect for lunch, dinner, late-night bites, or game day. Order dine-in, takeout, curbside pickup, or delivery. Catering available for parties, corporate events, and celebrations. Stop by with family, friends, or co-workers to catch live sports on our many big screens, enjoy happy hour specials, or grab a cold beer with your wings.

Location

Buffalo Wild Wings
2540 New Sutton Road, Hoffman Estates, IL
60192, United States

Hours

Monday11:00 AM - 12:00 AM
Tuesday11:00 AM - 12:00 AM
Wednesday11:00 AM - 12:00 AM
Thursday11:00 AM - 1:00 AM
Friday11:00 AM - 1:00 AM
Saturday11:00 AM - 1:00 AM
Sunday11:00 AM - 12:00 AM

Menu

1 menu · 200 items

Explore offerings from Buffalo Wild Wings on 2540 New Sutton Road in Hoffman Estates, with popular appetizers, bottled drinks, bottled flavors, and burgers available at this location.

Buffalo Wild Wings Menu

200 items

Reviews

3.5
1,710 reviews
5 stars
692
4 stars
351
3 stars
207
2 stars
118
1 star
342
  • JJ
    Jai
    1 day ago
    1.0
    Unfortunately, our experience was extremely disappointing due to Alexis's (our server) rude and inattentive service. From the start, we felt like an inconvenience rather than customers. She rarely checked on our table, provided only one refill during the entire meal, and responded with attitude when we asked for a dessert menu. The menu she brought was dirty and covered in sauce, which she tossed on the table before walking away. To make matters worse, she brought our check before our dessert even arrived, making us feel rushed to leave. We left feeling unwelcome, frustrated, and disrespected.
  • WC
    William Cohn
    Sep 5, 2026
    4.0
    Food was good, the service was attentive. I had the spicy bloody Mary.
  • AC
    andrea c.
    Sep 3, 2026
    5.0
    I ordered through Uber Eats and unfortunately, part of my order was missing. I called the restaurant, and I believe the general manager’s name was Lisa. She was incredibly kind and understanding. She offered to make me a fresh batch and have me come pick it up, but when I explained that I had a newborn at home and couldn’t easily leave, she went above and beyond. Within about 10 minutes, one of their employees personally delivered the missing food to my door. They even included a piece of cake as an extra sweet gesture! What started as a frustrating situation turned into such a sweet experience. Mistakes happen, but the way a business handles them says so much about their customer service. Lisa and her team truly went above and beyond to make things right, and I really appreciate their kindness and understanding. Thank you for turning an upsetting situation into a very sweet moment!
  • EY
    Elena Yanez
    Aug 13, 2026
    2.0
    I don’t normally like to complain about this kinda of things but I can’t stand a restaurant that has a filthy bathroom. The food was ok wings were tiny. Only got two celery and 6 baby carrots with an order 25 wings. The kids meal only come with milk had to order an adult lemonade that was brought to us in two kids cup. The veg option or applesauce that also comes with the kids meal was never brought to us. Had to ask for silverware when we got our salad. I could get past all of this but when I went to the bathroom I was super disappointed there was a black ring on the inside of the toilet bowl from idk how long it’s been since it was last cleaned. Grime in every corner stains on the garbage container. The tv inside they might as well remove it since it didn’t look like it worked. My thing is this the same bathroom that the staff is using?! The people cooking my food using the bathroom in this condition or they truly don’t care about having a clean bathroom for the customers. Dropping $100+ in this economy to have an experience like that is not worth it. The ones I e been to in Chicago have been in way better condition than this suburban location which is sad. I had higher expectations.
  • MB
    Mel Belle
    Aug 2, 2026
    2.0
    Came in last night and had an off putting experience! Me and my boyfriend came in an hour before close however we knew we were gonna be quick and we tipped good because we haves worked in the food industry and get that at the end of the night you want to go home. Upon arriving the host greeted us with a “someone will seat you in a minute” while cleaning menu. I glance at the pass out where another young woman looks at us and then at the time and scoffs. She proceeds to come up to the host and say to her “are you going to seat them” and the host says “I have to finish all the side work I’m not seating them” and the other lovely young lady says “well I’m not seating them” one or them proceeds to roll their eyes grab the menus and scoffing. All this happened like 4 feet away from us. It made the whole experience feel horrible. The food was delicious and the server was very respectful, we even made sure to leave a like 25 minutes before close and left 40% of our bill! This is not the first time we’ve had a bad experience with the host here, came in June with my mom and the host threw menus and the table and walked away without saying anything. Been coming here for a long time however these experiences make me feel like I do not want to return :(

Frequently Asked Questions About Buffalo Wild Wings

What are Buffalo Wild Wings’ most popular menu items?

Our fan favorites include traditional and boneless wings with 26 signature sauces and dry rubs, burgers, wraps, sandwiches, and shareable appetizers perfect for game day.

Does Buffalo Wild Wings offer delivery or takeout?

Yes! Order online or through our app for delivery, curbside pickup, or takeout from your nearest Buffalo Wild Wings.

Brand Certified Facts from Buffalo Wild Wings

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Certified September 06, 2026Yext Knowledge Graph
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