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McDonald's

3.6
(1497 reviews)

Business Details

5022 N Harlem Ave, Harwood Heights, IL
60656, United States
(708) 867-8686
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5022 N Harlem Ave, Harwood Heights, IL
60656, United States

Hours

MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Reviews

3.6
1,497 reviews
5 stars
591
4 stars
313
3 stars
206
2 stars
106
1 star
281
  • AL
    Angelica Lugo
    May 10, 2026
    5.0
    Have been coming to this McDonald’s for years and pass up two on my way here because 9/10 the food will be hot and fresh. The workers are kind as well.
  • HR
    Hannah Reynolds
    Apr 22, 2026
    2.0
    I’ve stopped by this location a few times on my way to work 🚗, but my recent experience really left a bad impression 😕. The older woman working the first drive-thru window in the morning came across as quite rude. When I couldn’t immediately locate my car, she reacted with attitude, even smacking her lips and speaking about me in Spanish, not realizing I could understand her 🗣️. That kind of behavior felt disrespectful and unprofessional, and it definitely changed how I see this place. Customer service should make people feel comfortable, not judged or embarrassed. Because of this interaction, I don’t feel like coming back anymore ❌. If someone is unhappy in their role, it might be better for them to consider a different path instead of treating customers this way 🙏.
  • TG
    Tatiana Gorman
    Apr 8, 2026
    1.0
    This place literally Robs people!! Went for a sausage with cheese no egg meal and they charged me almost $12 when the range of price in whole Illinois is between $5 - $7. McDonald’s Corporation should pay attention to it.
  • KM
    Katerinka Malinka
    Mar 19, 2026
    1.0
    This is NOT a full fries - this is clearly underfilled. I paid for a full size fries and received a box that isn’t even close to being full. Anyone can see that this is not what customers are paying for. This is NOT the first time this happens at this location. It honestly feels like staff take advantage of customers who are in a rush and don’t have time to check their order. I was picking up my order quickly (taxi waiting, low battery, child in the car), trusted the staff - and got this. This is dishonest and unacceptable. If you charge for a full portion - give a full portion. I will not be coming back. Update: I was asked to submit this issue through another form, which feels unnecessary. I’ve already shared my experience here, including a photo. The quality of the fries was unacceptable and clearly below standard. Situations like this should be handled without requiring extra steps from the customer. I expect this to be addressed properly at the store level, without requiring any further action from me.
  • SA
    Samuel Alvarez
    Mar 17, 2026
    1.0
    I remember when you could go in and buy only the happy meal toy, and now they say they can't.

Frequently Asked Questions About McDonald's

What are the McDonald's operating hours for dine-in, delivery, and drive-through services?

McDonald's at 5022 N Harlem Ave in Harwood Heights, IL is open 24/7 every day of the week, including for dine-in, delivery, and drive-through services.

Does this McDonald's location offer delivery and contactless delivery options?

Yes, this McDonald's offers delivery, same-day delivery, and no-contact delivery services for customer convenience.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
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