Los Jalapeno Brothers Mexican Grill -- Tradicion con SazonWelcome to your new go-to for bold, authentic Mexican street food with a modern twist! From juicy birria ramen and stacked tortas to crispy wings and all-day tacos, we bring puro sabor every day of the week. Family-owned and proudly rooted in Harvard, IL, we serve flavor, culture, and comunidad --- one plate at a time. Dine in, order online, or swing by for takeout --- we're here pa' tumbarte el hambre.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.