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Portillo's Gurnee

4.2
(6,689 reviews)

Business Details

6102 W Grand Avenue, Gurnee, IL
60031, United States
(847) 264-5060

About

Fast Food RestaurantHot Dog RestaurantSandwich RestaurantTake Out RestaurantRestaurantPortillo's Hot Dogs
Welcome to Portillo’s at 6102 W Grand Avenue! Dive into the authentic taste of Chicago Street food at our 30s Prohibition themed restaurant, just 0.2 miles, 2.7 miles from Gurnee Mills, Six Flags Great America. Savor our char-broiled burgers, Italian Beef Sandwiches, iconic Chicago-style hot dogs, and fresh chopped salad. Don’t miss out on our famous chocolate cake shake to top off your meal. Open late and designed for family-friendly dining, Portillo’s is the ultimate spot for delicious fast food in a fun atmosphere. Plus, we offer convenient delivery and catering options to bring our Chicago favorites right to your door. We look forward to seeing you!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Portillo's Gurnee
6102 W Grand Avenue, Gurnee, IL
60031, United States

Hours

Monday10:00 AM - 11:30 PM
Tuesday10:00 AM - 11:30 PM
Wednesday10:00 AM - 11:30 PM
Thursday10:00 AM - 11:30 PM
Friday10:00 AM - 12:00 AM
Saturday10:00 AM - 12:00 AM
Sunday10:00 AM - 11:30 PM

Menu

1 menu · 105 items

Explore offerings from Portillo's Gurnee on 6102 W Grand Avenue in Gurnee, with popular hot dogs, famous five meals, italian beef & sausage, and char-broiled burgers available at this location.

Menu

105 items

Reviews

4.2
6,689 reviews
5 stars
4,106
4 stars
1,247
3 stars
512
2 stars
285
1 star
539
  • QC
    Qinnah Cuya
    2 days ago
    1.0
    The worker was so rude to me and my family because they thought that I was trying to to steal because of my race. the worker was a different race than me but I didn't get to see his name tag because I focused on him and wondering why he think that I will steal cheese sauce but I literally order cheese fries from the drive through.They could've acted professional but they acted very rude to me and my family I will never come back here again since I am very traumatized by this situation.
  • JJ
    JD
    3 days ago
    3.0
    Food was good. Service is confusing. We used the kiosks to order. No instructions except to get our cups from the counter. Cashier says, "oh, they will include them with your food." We got a table and listened for our number. Super busy and loud. So, I went to stand near the counter behind two others for.... 15 minutes. The food that had been sitting on the counter the whole time was identified as ours by a staff member who had been sweeping the floor behind the counter.
  • DS
    Deter Swanson
    Jul 19, 2026
    3.0
    I loved this place when I used to come here years ago. I want too hungry so I only ordered a fish sandwich. It was completely burnt. But this one busser was completely kind and helpful when he saw me looking for a place to sit. That alone made me super happy even though I left hungry lol. I should have said something but I was in a hurry. If the staff were as nice as him, im sure it would have been a better experience.
  • RE
    Rebecca Ellis
    Jul 17, 2026
    1.0
    I went through drive-through to order a cake shake. Paid $7 for a large cake shake. When it would not come through the straw, I opened it to find out they put a medium cake shake in a large cup so there were about 2 inches of empty space and they barely blended the cake into the shake.
  • AP
    Anneliese Polenzani
    Jul 4, 2026
    5.0
    I misplaced my receipt, but I hope, Ashley, gets the shout-out she deserves! I came in today before 11am hoping to get a chocolate cake. None were ready to be purchased on the spot which is totally fine. I believe there was a pickup order that required a lot of cakes, so the cakes were going to that order. Again totally fine since the order was placed ahead of time. However, Ashley got one for me! Ashley talked to a couple of staff members and was able to get me a cake. She went above and beyond for this happy costumer. Thank you so much, you made my day!! 🍫🍰

Frequently Asked Questions About Portillo's Gurnee

What are the operating hours for the drive-through at Portillo's Gurnee?

The drive-through at Portillo's Gurnee is open from 10:00 AM to 11:30 PM Monday through Thursday and Sunday, and until midnight on Fridays and Saturdays.

Where is Portillo's Gurnee located?

Portillo's Gurnee is located at 6102 W Grand Avenue, Gurnee, IL 60031, USA.

Brand Certified Facts from Portillo's Gurnee

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Certified July 26, 2026Yext Knowledge Graph
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