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Pizza Hut

3.4
(320 reviews)

Business Details

5326 Grand Ave, Gurnee, IL
60031, United States
(847) 360-4484
https://locations.pizzahut.com/il/gurnee/5326-grand-ave

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 5326 Grand Ave in Gurnee, IL. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Pizza Hut
5326 Grand Ave, Gurnee, IL
60031, United States

Hours

Monday10:30 AM - 9:00 PM
Tuesday10:30 AM - 9:00 PM
Wednesday10:30 AM - 9:00 PM
Thursday10:30 AM - 10:00 PM
Friday10:30 AM - 11:00 PM
Saturday10:30 AM - 11:00 PM
Sunday10:30 AM - 10:00 PM

Reviews

3.4
320 reviews
5 stars
143
4 stars
42
3 stars
33
2 stars
17
1 star
85
  • AO
    Agustin Orozco
    Aug 22, 2026
    1.0
    Very disappointing experience at this Pizza Hut. The employee taking our order got our order wrong and initially told us it would be about a 20-minute wait. When we pointed out that the order was incorrect, instead of apologizing or trying to fix the situation professionally, she made it seem like it was somehow our fault. We then had to wait another 20 minutes because of the mistake. What bothered me the most was the customer service. When I tried to speak with her about what happened, she simply walked away while I was talking to her. Mistakes happen, and I understand that, but blaming the customer and walking away instead of communicating or apologizing is not acceptable customer service. After waiting around 40 minutes, we finally got our food, only to find out that they had given us the wrong size pizza, the wings were bad, and one of the pizzas was undercooked. After all that waiting, we still didn't even receive the order correctly or properly prepared. The original mistake could have been understandable, but the way we were treated and the condition of the food made the entire experience extremely disappointing. Definitely not the kind of service or food quality I expected from Pizza Hut.
  • NN
    Nicky
    Aug 18, 2026
    4.0
    Food was good but inside was very dirty and they didn't put enough toppings even though you paid extra
  • LR
    l roy
    Aug 4, 2026
    1.0
    Poor service and the food was undercooked. Definitely will be calling corporate. Worst Pizza Hut location ever
  • TC
    Tony Coleman
    Jul 3, 2026
    5.0
    Staff were super friendly and helpful. Food was excellent and hit the spot.
  • KA
    kevin agustin aguilar acosta
    Jul 1, 2026
    1.0
    Mal servicio y nos atendieron muy mal y la comida está cruda no me gustó nada

Frequently Asked Questions About Pizza Hut

Where is Pizza Hut located in Gurnee, IL?

Pizza Hut is located at 5326 Grand Ave, Lake area, Gurnee, IL 60031.

What are the operating hours for Pizza Hut in Gurnee?

Pizza Hut is open Monday to Wednesday from 2:00 PM to 9:00 PM, Thursday from 2:00 PM to 10:00 PM, Friday and Saturday from 10:30 AM to 11:00 PM, and Sunday from 10:30 AM to 10:00 PM.

Brand Certified Facts from Pizza Hut

This information is certified by Pizza Hut and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 23, 2026Yext Knowledge Graph
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