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McDonald's

3.8
(1559 reviews)

Business Details

5555 Grand Ave, Gurnee, IL
60031, United States
(847) 336-8865
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5555 Grand Ave, Gurnee, IL
60031, United States

Hours

Monday5:00 AM - 11:00 PM
Tuesday5:00 AM - 11:00 PM
Wednesday5:00 AM - 11:00 PM
Thursday5:00 AM - 11:00 PM
Friday5:00 AM - 11:00 PM
Saturday5:00 AM - 10:00 PM
Sunday5:00 AM - 11:00 PM

Reviews

3.8
1,559 reviews
5 stars
673
4 stars
360
3 stars
248
2 stars
105
1 star
173
  • JH
    Jay Hernandez
    May 6, 2026
    1.0
    10 mins to get a meal and 3 cars in front of us
  • SD
    Skylar Daniels
    May 3, 2026
    1.0
    Yesterday I went through the drive through and had an unpleasant experience. One of the employees there was very rude and immature. I ordered a milkshake and one other drink. The milkshake was handed to me half filled with whipped cream and the rest had the shake in it. Size L. Once I noticed I let the employee know but she then snatches it out of my hand and tossed it no words just plain rude. I guess they were having issues with the machine maybe cleaned it early and she was upset that it needed to be remade. Idk. When she came back to the window with my shake I let her know that her snatching was rude and she then starts trying to go back and fourth with me…. Listen I’m not even confrontational but her attitude was terrible. She ends up saying that “she hopes I get the night I deserve” and slams the window. Whatever that means. I will not be returning. I was a regular and have never had any issues until last night. I did happen to snap a pic of the employee not even properly dressed for work. Apparently her name is Yuri and Zuri. Hopefully some higher up will address this properly.
  • KC
    Kihwan Choi
    May 1, 2026
    1.0
    I placed a delivery order, and the pancakes arrived already packaged. The paper bag was also sealed with tape, so the issue was not likely caused during delivery. There was a hair found specifically between the second and third layer of the pancakes. Because of where it was located, it clearly was not something that fell on top while eating, but rather seems to have been inside the packaging or during preparation. This was very disappointing given the expectation of basic food hygiene, especially with sealed packaging.
  • SM
    Sandra Martinez
    Apr 28, 2026
    2.0
    04/28/26 @ 8pm, used the kiosks to place our order, NO issues with the food. Management attitude was horrible, unapologetica and could not take and honest criticism.
  • AS
    Ammar Shigri
    Apr 22, 2026
    5.0
    Clean, fresh food. Loved the service and not noisy z

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 5555 Grand Ave, Gurnee, IL?

Delivery is available Monday to Thursday and Sunday from 5:00 AM to 11:00 PM, and Friday and Saturday from 5:00 AM to midnight.

When is the drive-thru open at this McDonald's location?

The drive-thru is open Monday to Friday from 5:00 AM to 11:00 PM, Saturday from 5:00 AM to 1:00 AM, and Sunday from 5:00 AM to 11:00 PM.

Brand Certified Facts from McDonald's

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Certified May 17, 2026Yext Knowledge Graph
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