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Baskin-Robbins

3.5
(38 reviews)

Business Details

5414 Grand Ave, Gurnee, IL
60031, United States
(847) 249-9200

About

Ice Cream ShopDessert ShopCake MakerBaskin-Robbins
Visit your local Baskin-Robbins at 5414 Grand Ave, Gurnee, IL — your destination for premium ice cream, frozen desserts, and custom cakes. Baskin-Robbins features its world-famous 31 flavors, with rotating selections and endless combinations available every day. Enjoy hand-scooped ice cream, specialty sundaes like the Banana Royale, Brownie Sundae, and Banana Split, plus a full lineup of beverages including Mangonadas, Milkshakes, Smoothies, Floats, Fizzes, and Cappy Blasts. Customize your celebration with made-to-order ice cream cakes or take home Pre-Packed Quarts, Fresh Pack Quarts, Polar Pizza® Ice Cream Treats, Boxed Novelty Bars, DIY Kits, Creature Creations®, and Fresh Baked Waffle Cones. Every visit is a reason to Seize the Yay™ — order online or through the BR Rewards App for pickup or delivery.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Baskin-Robbins
5414 Grand Ave, Gurnee, IL
60031, United States

Hours

Monday4:30 AM - 10:00 PM
Tuesday4:30 AM - 10:00 PM
Wednesday4:30 AM - 10:00 PM
Thursday4:30 AM - 10:00 PM
Friday4:30 AM - 10:00 PM
Saturday4:30 AM - 10:00 PM
Sunday4:30 AM - 10:00 PM

Menu

1 menu · 189 items

Explore offerings from Baskin-Robbins on 5414 Grand Ave in Gurnee, with popular flavors, scoops, cappy™, and refreshing beverages available at this location.

Baskin-Robbins Menu

189 items

Reviews

3.5
38 reviews
5 stars
17
4 stars
8
3 stars
1
2 stars
2
1 star
10
  • MT
    Megan Tan
    Jun 20, 2026
    1.0
    I ordered a cappy. I was charged over $13, which seemed higher than expected. When I asked for a receipt, I was handed donuts that I had not ordered. After I pointed this out, the cashier refunded the donuts and gave me a receipt for the refund, but did not provide a receipt for the original purchase. Even after the refund, my total was still over $9, which appears to be $0.50–$1.00 more than I expected to pay for my order based on the online menu. The interaction unfolded very smoothly with how the donuts were handed to me immediately when I requested a receipt, and how I was not provided with the receipt for the original transaction. I suspect this store is adding items to customers orders in an attempt to overcharge them.
  • JP
    Javal Patel
    Nov 22, 2025
    1.0
    I ordered a chocolate milkshake but it was very bad!!! VERY PATHETIC and very poor in quality in comparison to those that I had before... It was only milk with no sugar and no icecream... Would not recommend anyone to get anything from this place after 9 PM.. PLEASE DO NOT WASTE YOUR MONEY !
  • CC
    Can
    Nov 4, 2019
    4.0
    The employee who helped me at the counter was incredibly nice and helpful.
  • DW
    Donald wright
    Nov 6, 2018
    5.0
    Great flavors of ice cream still some of the best tasting ice cream out there. Hope Baskin-Robbins sticks around seems like there are not too many around anymore.

Frequently Asked Questions About Baskin-Robbins

How do I find a Baskin-Robbins shop near me?

To find a shop near you, please visit our “Find a Shop” section and enter your ZIP code.

How do I know which flavors are featured in a particular shop?

Each shop carries a different selection of flavors. Swing by your local shop to discover new favorites. If you’re craving a specific flavor, ask your shop manager if they’d be willing to stock it for you.

Brand Certified Facts from Baskin-Robbins

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Certified July 05, 2026Yext Knowledge Graph
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