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Dairy Queen Grill & Chill

3.9
(583 reviews)

Business Details

3260 Nameoki Rd, Granite City, IL
62040-5014, United States
(618) 876-2253
https://www.dairyqueen.com/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
3260 Nameoki Rd, Granite City, IL
62040-5014, United States

Hours

Monday10:00 AM - 10:00 PM
Tuesday10:00 AM - 10:00 PM
Wednesday10:00 AM - 10:00 PM
Thursday10:00 AM - 10:00 PM
Friday10:00 AM - 10:00 PM
Saturday10:00 AM - 10:00 PM
Sunday10:00 AM - 10:00 PM

Menu

1 menu · 114 items

Explore offerings from Dairy Queen Grill & Chill on 3260 Nameoki Rd in Granite City, with popular blizzard® treats, $6.99 4-piece chicken strip baskets, $3 small dq® coffee coolers, and new! dq delivers blizzard meals available at this location.

Menu

114 items

Reviews

3.9
583 reviews
5 stars
296
4 stars
123
3 stars
57
2 stars
34
1 star
73
  • AH
    Aj Holliday
    Aug 12, 2026
    1.0
    The short blonde girl working the drive-thru was incredibly rude and has no business being in customer service. I tried to order a s’mores shake, and she immediately told me, “We don’t have that. We’ve never had that.” I explained that I used to order them all the time and even pulled up the online menu showing the s’mores shake. Instead of simply acknowledging that there may have been a misunderstanding or that the menu had changed, she responded that she’s worked there since 2020 and knows what she’s talking about. Whether the shake is still available really isn’t the issue—the attitude and the way the situation was handled is. There are plenty of polite ways to explain that an item is no longer offered without arguing with a customer and making them feel like they don’t know what they’re talking about. Customer service goes a long way, and unfortunately, this interaction was enough to make me not want to come back.
  • KS
    Kimberly Speece
    Aug 11, 2026
    2.0
    i ordered a smores blizzard.. and isn't supposed to have bits & pieces graham crackers in it? Well.. it didn't!!! Dq. Do better. And they were forgetting our food .. I can't say it on here but..
  • DW
    Deborah Wyant
    Aug 8, 2026
    3.0
    I went through the drive-thru yesterday. The order was correct, a Cookie dough Blizzard. However, the clerk at the window could have at least said thank you. In short, I felt like I was a bother. I realize that we can't all have a good day, but customers are the reason they have a job. There are other ice cream places I can go.
  • TI
    Tracy Dace III
    Jul 17, 2026
    1.0
    They suck all need fired I paid for food hot 2 empty buns and old fries probably out of the trash
  • IR
    Irene Reeves
    Jul 7, 2026
    2.0
    Their fountain drinks you get for yourself were not working because they were out. Drinks came with the meal but no sign was up to say. They were no longer buying from that vendor anymore. I said, do you have anything to drink with this meal then? Well, we can get it through the drive through. I asked, well would you mind getting us a glass of soda for our meals. They acted like they could care less. The building was bringing painted on the outside but the inside certainly needs upgrading if you want people to patronize your business. Very unprofessional

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill in Granite City?

Dairy Queen Grill & Chill in Granite City is open daily from 10:00 AM to 10:00 PM.

What types of food and treats does Dairy Queen Grill & Chill offer?

The menu features soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, and ice cream cakes.

Brand Certified Facts from Dairy Queen Grill & Chill

This information is certified by Dairy Queen Grill & Chill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 30, 2026Yext Knowledge Graph
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