Alice & Friends is a vegan restaurant that celebrates the flavors and beauty of plant-based cuisine from all over the world. Founded by Alice Lee in 2001, we strive to create a wonderland of 100% vegan dishes and desserts for everyone to enjoy. Our goal is to make a real difference about how people think about veganism, as well as make it easy for people who want to incorporate vegan foods. We offer allergy-friendly options, catering, and limited-time specials.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.