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McDonald's

3.5
(1,101 reviews)

Business Details

445 Roosevelt Rd, Glen Ellyn, IL
60137, United States
(630) 858-1114
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
445 Roosevelt Rd, Glen Ellyn, IL
60137, United States

Hours

Monday5:00 AM - 11:00 PM
Tuesday5:00 AM - 11:00 PM
Wednesday5:00 AM - 11:00 PM
Thursday5:00 AM - 11:00 PM
Friday4:30 AM - 11:00 PM
SaturdayOpen 24 Hours
Sunday4:30 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 445 Roosevelt Rd in Glen Ellyn, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.5
1,101 reviews
5 stars
401
4 stars
224
3 stars
172
2 stars
86
1 star
218
  • JS
    Jen Sommesi
    Oct 27, 2026
    1.0
    I just went through the drive through and this was one of the worst McDonald's experiences I have ever had. I ordered a McDouble meal and Chicken Strip meal. We were given one bag and then had to wait for our chicken strips. When I got home I realized the McDouble sandwich was not in either bag. I called the manager who would not refund my full McDouble order. He ended up hanging up on me three times. When I called back two workers were arguing in Spanish while I waited to speak with the manager. Then I sat on hold until I eventually hung up. This is poorly managed McDonalds with no interest in customer service. I'm shocked at what a terrible experience this was and how every interaction with the manager and staff made a bad situation worse. I have also contacted corporate to have someone help address this issue.
  • YP
    yusuf patel
    Oct 25, 2026
    1.0
    ⭐ **ZERO STARS IF I COULD — ONE OF THE MOST DISGRACEFUL CUSTOMER SERVICE EXPERIENCES** This McDonald’s on Roosevelt Road in Glen Ellyn does not deserve a single star. Honestly, even one star feels too generous for the absolutely pathetic level of professionalism displayed by the employees at this location. A DoorDash driver was simply trying to fulfill a customer’s request for BBQ sauce. One employee was about to provide the sauce, but another employee, a young guy claiming to be the manager, decided to intervene and make a ridiculous situation out of it. He insisted that the driver had to pay and continued mocking her, ultimately making her purchase TWO BBQ sauce packets just to fulfill the customer’s request. **Imagine being so unprofessional that you choose to humiliate someone over two packets of BBQ sauce.** What an embarrassing way to represent a major company. The driver was there to do her job, not to be ridiculed by an employee who apparently thinks belittling delivery drivers is an acceptable way to behave. If the restaurant has a policy requiring payment for additional sauce, fine. Explain the policy and move on. There is absolutely no justification for mocking someone or making them feel small over something so insignificant. This was not about the price of the sauce anymore; it was about a complete lack of respect and professionalism. And if this individual really is the manager, that makes the situation even worse. A manager should be mature enough to resolve a minor issue without turning it into a spectacle. Instead, this person gave the impression that power, attitude, and disrespect matter more than basic human decency. **Being a manager is a responsibility, not a license to belittle people.** DoorDash drivers are doing work that helps get your restaurant's orders to customers. Treating them like they are beneath you is disgraceful. Nobody should be mocked or embarrassed while simply trying to earn a living. **THIS LOCATION DESERVES ZERO STARS.** The customer service is an embarrassment, and the behavior described here reflects terribly on the employees involved and the management responsible for this location. McDonald’s corporate should investigate this incident and address it appropriately. There is a difference between enforcing a policy and treating people like garbage. The employees involved need to learn that difference. **Absolutely shameful, unbelievably petty, and completely unacceptable. I would not recommend this location to anyone based on this experience. Two packets of BBQ sauce should never turn into an excuse to humiliate a person. Do better.**
  • WC
    Will Casazza
    Oct 17, 2026
    1.0
    They didn’t give me any free water after I asked multiple times politely
  • JS
    Joe Savage
    Oct 6, 2026
    3.0
    Food was fast but nuggets were not fresh to the point the texture and taste was like eating cardboard. New hot sauce was good.
  • A
    Марк Потапенко
    Oct 4, 2026
    1.0
    I've been waiting for my order for 35 minutes, I came to find out and had to wait for an employee for 10 minutes, he looked at the check and just left, terrible service and food.

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 445 W Roosevelt Rd, Glen Ellyn, IL?

McDonald's is open for dining Monday to Thursday from 5:00 AM to 11:00 PM, Friday from 4:30 AM to 11:00 PM, Saturday 24 hours, and Sunday from 4:30 AM to 11:00 PM.

When is the drive-through service available at this McDonald's location?

The drive-through is open Monday to Thursday from 4:30 AM to midnight, Friday from 4:30 AM to 4:00 AM the next day, Saturday 24 hours, and Sunday from 4:00 AM to midnight.

Brand Certified Facts from McDonald's

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Certified November 01, 2026Yext Knowledge Graph
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