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McDonald's

3.6
(1,069 reviews)

Business Details

7215 W Lincoln Hwy, Frankfort, IL
60423, United States
(815) 469-0837
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7215 W Lincoln Hwy, Frankfort, IL
60423, United States

Hours

Monday6:00 AM - 9:00 PM
Tuesday6:00 AM - 9:00 PM
Wednesday6:00 AM - 9:00 PM
Thursday6:00 AM - 9:00 PM
Friday5:00 AM - 1:00 AM
Saturday5:00 AM - 1:00 AM
Sunday6:00 AM - 9:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 7215 W Lincoln Hwy in Frankfort, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.6
1,069 reviews
5 stars
429
4 stars
231
3 stars
165
2 stars
77
1 star
167
  • JR
    Jocelyn Ramirez
    3 days ago
    1.0
    Staff is rude and slow
  • JB
    Jamal Boyd
    Oct 19, 2026
    1.0
    When ever I go to this location I don’t get acknowledged
  • RW
    R Wright
    Oct 12, 2026
    1.0
    1 please advise your employees that maybe they can hear & understand customers ordering if they remove those stupid pods out of their ears. Folks now days can’t function at all without being distracted by something other than what they’re supposed to be doing. 2 I was given drinks in a cup holder with 2 used circular green & white bandaids under my drinks. How gross & unsanitary.
  • SB
    Sheryl Benjamin
    Sep 15, 2026
    1.0
    Si much for fast food!!! We ordered 7 our 8 minutes ago and still have yet to get our order at our table. Crazy slow! Come on management.!
  • MZ
    Micah Zinsott
    Sep 5, 2026
    1.0
    Okay I'm going to start off saying that Vanessa and Candi, the shift managers on 9.4.2026 at 7:30p were doing what they can to deal with what seemed like a very busy and short staffed dinner rush dealing with both drive thru lanes being packed and multiple Dashers/UberEats workers were accompanied as well. I decided to try and take advantage of walking in to the empty restaurant to place a to go order on the kiosk. Huge mistake. HAVING SAID THAT... Here is my experience at the McDonalds in Frankfort, IL at the corner of Lincoln Highway and Harlem ave. I entered the store as mentioned to place a Togo order on the kiosk, only to find out that when it came time to pay, I got an error message that I am not able to pay and to take the receipt printed to the counter to pay. No biggie right? Except there was no receipt printout. And nobody at the counter. Another man walked in front of me and asked for a door dash order which the woman accommodated before finally noticing me at the counter waiting to pay. So I told her what happened and she pulled up my order and accidentally hit the button for $10 cash. Now my total on the kiosk said $22 even because I rounded up for the RMD home thing. So when the total came to $12 I said that can't be right, I never gave her cash. I could have taken advantage of that but didn't want her to get in any trouble so I made a joke saying "I mean...I'll pay 12 dollars....hahah" but whatever. The real problem is coming next. So after I paid and she gave me my empty cup to fill up with soda, i took a seat and I waited patiently for my order. For 15 minutes. No joke. Then the manager came and said that there were no apple pies and offered me something else or I would have to wait another 10 minutes for them to be ready. I said "yea h I guess I can wait another 10 minutes, I've already waited 15 so far...as long as the rest of my food was to be remade and wasn't just sitting there waiting for the pies". I get a reply of "okay, boo" and I took a seat to wait. Why wait to tell me that?? Oh well they're busy. As they said and were having problems with the computer. So I'm waiting and finally get the order with 2 free cookies added. Whoopee! Finally after 32 minutes for a big Mac, a mc chicken, a mcdouble, a coffee and 2 apple pies I can finally go home..except not. About 2 blocks from my house(I live close by) I thought crap..I didn't check to see if everything was there. Surely after all that, one would assume that the order would be exactly what I was expecting. They forgot the double cheeseburger. So I have to go back and get it because it was my son's favorite and I couldn't bring him his mc chicken without his mcdouble. I did go back and tried to keep my cool bc I didn't wanna end up in a youtube video. Vanessa and Candi both apologized for the horrible service and tried to explain how busy they were. Too busy for me too I guess. As I was the only one dumb enough to wait 30 minutes for an incomplete order. They offered me a free meal for next time. And two extra apple pies. Probably not going back there which sucks because I've been going to that one for years and have had problems, but never this severe.

Frequently Asked Questions About McDonald's

What are the regular business hours of McDonald's located at 7215 W Lincoln Hwy, Frankfort, IL?

McDonald's is open Monday to Thursday and Sunday from 6:00 AM to 9:00 PM, and on Friday and Saturday from 5:00 AM to 1:00 AM.

Does this McDonald's location offer drive-through service?

Yes, McDonald's at this location has a drive-through open daily from 5:00 AM with closing times varying: until midnight on weekdays and Sunday, and until 1:00 AM on Friday and Saturday.

Brand Certified Facts from McDonald's

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