Creamery is a beloved, family‑friendly ice cream shop serving Frankfort and the surrounding communities for over 30 years. Known for our rich soft‑serve, creative sundaes, Dole Whip, edible cookie dough, and a menu full of nostalgic favorites, we’re a go‑to destination for sweet treats all summer long. Guests love our clean, inviting atmosphere, fast service, and friendly team that makes every visit feel like a tradition.
From classics like the Turtle Sundae to fun creations like the Candyland Sundae, Creamery offers something for every kind of sweet tooth. Order ahead for quick pickup or delivery, and enjoy the treats that keep families coming back year after year.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.