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Brand Certified

Chipotle Mexican Grill

3.7
(1569 reviews)

About

Mexican Restaurant
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
6415 N Illinois St, Fairview Heights, IL
62208, United States

Hours

Monday10:45 AM - 11:00 PM
Tuesday10:45 AM - 11:00 PM
Wednesday10:45 AM - 11:00 PM
Thursday10:45 AM - 11:00 PM
Friday10:45 AM - 11:00 PM
Saturday10:45 AM - 11:00 PM
Sunday10:45 AM - 11:00 PM

Reviews

3.7
1,569 reviews
5 stars
707
4 stars
307
3 stars
163
2 stars
110
1 star
282
  • CH
    Chelsea Henry
    May 10, 2026
    1.0
    Another location that has gone downhill for awhile now. If you go to this location try during the day because at night it is terrible, especially after 8pm. They closed at 11pm, I ordered my food on the app and went to pick it up around 945. It was not ready, there was a line out the door and a good 8 people waiting to pick up food on a Saturday night. At 10pm an employee announces they are out of white rice, lettuce, cheese, and sour cream, and guac is getting low. I finally got my burrito at 1030 minus white rice, sour cream and cheese. How can you have a restaurant and run out of food an hour before closing? I should be able to come in at 1045 and get anything on the menu. It will a long time before I return to this location if ever.
  • RR
    Robbie Robertson
    May 1, 2026
    1.0
    THE WORST EXPERIENCE AT THIS LOCATION YET. It keeps getting worse, but we liked Chipotle and its the only one around. Last night will be the last time we go. Qdoba from now on. The staff was horrible, slow, not friendly at all. The place was disgusting and stank like weed and burnt chicken. Guy at the counter touching everything and then making the food. Never switched gloves. His pants were sagging so far down all you saw was his underwear. We were told they didnt have any steak ready, probably because the "cook" was standing in the back scrolling on his phone and not cooking anything. This was at 6pm. About 4 people in front of us in line, 2 people sitting down eating, and it took over 40 min to get our food. When we left, the line was out the door. The "Manager" just roaming around, wiped off a table, dumped some nasty hot water under the food containers while splashing water in the food. Woman at check out end was clearly struggling and the manager offered no help. Got home opened the food and couldnt even eat it after all that. Corporate needs to pop in this place and check things out. It should be shut down, cant imagine the code violations in the back if the front of the place looked that bad. Disgusting. Do better Chipotle!
  • RW
    Rika Wyatt
    Apr 30, 2026
    1.0
    The young black man with short dreads and black hat spat in the trash while holding someone’s container of food RIGHT IN FRONT OF US! That is very disturbing and gross. We walked out immediately after seeing that. Corrective action need to be done. I’ll be staying away for awhile. Plus the counter and everything was messy. They were waiting around for food so why not clean in the meantime.
  • JF
    Jasmine Footman
    Apr 30, 2026
    1.0
    Gross! My partner and I stood in the long line with no problem when we got up to the front the young man with the medium long dreads spit in the trash can in front of us and then proceeded to serve customers. I don’t know if that’s okay with chipotles company but it made us leave. I don’t want to watch someone who is serving food spit. Made me completely lose an appetite for chipotle.please correct that
  • AO
    Alyssa Oshiro
    Apr 26, 2026
    2.0
    Food tasted subpar to most chipotle restaurants I’ve been to. When I went to order, it was very messy like rice, beans, sauce just everywhere. I watched a worker scoop queso over the salsas and it drip into other containers and it not be changed out or scooped out. I love chipotle. Hoping it isn’t always like this

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill in Fairview Heights?

Chipotle Mexican Grill in Fairview Heights is open daily from 10:45 AM to 11:00 PM.

Where is Chipotle Mexican Grill located in Fairview Heights?

It is located at 6415 N Illinois St, Fairview Heights, IL 62208, USA.

Brand Certified Facts from Chipotle Mexican Grill

This information is certified by Chipotle Mexican Grill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
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