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Chick-fil-A

4.5
(4,858 reviews)

About

Fast Food RestaurantChicken RestaurantCatererFamily Style RestaurantRestaurant Delivery ServiceBreakfast RestaurantChick-fil-A
Welcome to your Fairview Heights Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy our limited-time Chicken & Waffles and other Chick-fil-A® favorites, including our Chick-fil-A® Chicken Sandwich and Chick-fil-A Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our new Cream Cold Brew. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

Chick-fil-A
6203 N Illinois St, Fairview Heights, IL
62208, United States

Hours

Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 11:00 PM
Saturday6:00 AM - 11:00 PM
SundayClosed
11/26/20266:00 AM - 10:00 PM
11/27/20266:00 AM - 11:00 PM
12/24/20266:00 AM - 10:00 PM
12/25/20266:00 AM - 11:00 PM
12/31/20266:00 AM - 10:00 PM
1/1/20276:00 AM - 11:00 PM

Menu

1 menu · 78 items

Explore offerings from Chick-fil-A on 6203 N Illinois St in Fairview Heights, with popular breakfast, entrées, salads, and sides available at this location.

Chick-fil-A Menu

78 items

Reviews

4.5
4,858 reviews
5 stars
3,725
4 stars
592
3 stars
193
2 stars
115
1 star
233
  • CJ
    corey johnson
    3 days ago
    1.0
    Super slow every time
  • IB
    isaiah bark
    5 days ago
    1.0
    As a customer, I was disappointed by the attitude displayed by Manager Bianco at Chick-fil-A. The way they came across seemed rude and unwelcoming, which made the experience uncomfortable. As a customer, I believe everyone should be treated with kindness and respect, especially at a place known for its customer service. A manager should set a positive example for the rest of the team, and the attitude I experienced did not reflect the level of professionalism I would expect from Chick-fil-A. I hope this concern is taken seriously and addressed appropriately.
  • JM
    James Morrison
    Oct 7, 2026
    5.0
    The food is good, staff is friendly, and the price isn't outrageous. There may be a long wait due to the amount of customers, but the line does move at a good speed.
  • MM
    mcpretti
    Sep 30, 2026
    2.0
    Sold me molded fruit first thing in the morning. It actually saddens me to write this because I have never had a problem with this standalone and I am a frequent customer. I am more disappointed than anything. I have been sick for the past few days and not able to eat. Today is a better day so I figured I'd grab some fruit on the way to work jus to put something on my stomach. I get to work, open the fruit and mold greets me before I can stick my fork in (thankfully). As someone with a weak immune system, this could have been very detrimental. Hope this doesnt happen to anyone else.
  • BS
    Bobbi Sheridan
    Aug 28, 2026
    1.0
    This was genuinely the worst Chick-fil-A experience I’ve ever had, which is especially disappointing because I normally expect much better service from Chick-fil-A. I’m traveling from out of town and wasn’t familiar with the area. I accidentally placed my mobile order at the wrong Chick-fil-A. To make matters worse, I also mistakenly tapped “I’m here” in the app when I arrived at the location I thought I had ordered from. I understand that my order may already have been in process and that the mistake was mine. What was most disappointing was how the situation was handled. When I explained what had happened, the employee I spoke with was incredibly dismissive and rude. I was essentially told, “Sorry, you’re just going to have to go there and pick it up,” even though the other location was about 20 minutes away. She then told me I would need to place another order at that location, which I understood and did immediately. I placed and paid for a second order without complaint. I wasn’t expecting this location to refund an order they couldn’t control or somehow fix my mistake. However, a little empathy, kindness, or willingness to help would have gone a long way. After I reordered, there was no sense of urgency, no one checked in, and there was no effort to make an already frustrating situation any easier. The restaurant also seemed very disorganized overall. Although our food was fresh when we received it, the chicken nuggets tasted as though they had been cooked in old grease, which was unpleasant. I fully acknowledge that I ordered from the wrong location and accidentally marked myself as arrived. That is not why I’m leaving a negative review. I’m leaving it because of how dismissively the situation was handled and because the overall experience fell far short of the level of customer service I’ve always associated with Chick-fil-A.

Frequently Asked Questions About Chick-fil-A

What time does Chick-fil-A open and close?

Chick-fil-A hours vary by location. Most restaurants are open Monday through Saturday from 6:30 AM to 10:00 PM. All Chick-fil-A locations are closed on Sundays.

Does Chick-fil-A offer curbside pickup?

Yes! Order through the Chick-fil-A App and select "Curbside Pickup" at checkout for a fast and contactless experience.

Brand Certified Facts from Chick-fil-A

This information is certified by Chick-fil-A and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 11, 2026Yext Knowledge Graph
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