Location.com logo
Brand Certified

Dairy Queen Grill & Chill

3.9
(353 reviews)

Business Details

1204 W Main St, Fairfield, IL
62837-2326, United States
(618) 842-9700
https://www.dairyqueen.com/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
1204 W Main St, Fairfield, IL
62837-2326, United States

Hours

Monday10:00 AM - 10:00 PM
Tuesday10:00 AM - 10:00 PM
Wednesday10:00 AM - 10:00 PM
Thursday10:00 AM - 10:00 PM
Friday10:00 AM - 10:00 PM
Saturday10:00 AM - 10:00 PM
Sunday10:00 AM - 10:00 PM

Reviews

3.9
353 reviews
5 stars
163
4 stars
94
3 stars
43
2 stars
18
1 star
35
  • CP
    Casie Poole
    2 days ago
    1.0
    Very bad service. Very slow moving lines inside and out. Had many people standing waiting to get their orders while everyone working was talking and trying to shut down kitchen when there were lots of people trying to order. I went inside to order and I placed my order and I watched the boys in the back and the guy with multiple tattoos wiped his face off with his hands then touched my food. Nobody was wearing hair nets or visors or gloves as this is a food establishment. Get it together Dairy Queen or you will be losing customers due to waiting times. Also seen several people walk out because of the disorganized orders. I ordered a large order of cheese curds, a chili dog, and two large drinks, waited 45 mins for the order to be done. This is not the dairy queen I've been to all my life.
  • GB
    Gina Bashore
    May 10, 2026
    1.0
    Waited way too long for order to be taken and for our food to be brought out. It was about 35 minutes and then we had to go up and inquire about where our drinks and ice cream was. One staff was very rude. DQ is normally ok but not today and there were not even busy. I counted 8 people in the whole place.
  • JM
    Josh Mckinney
    May 8, 2026
    2.0
    Dirty sticky floors bathroom lock broke,fountain drinks machine broke, slow drive thru had to walk in, tea looked nast. Burger tasted good though.
  • LS
    Lewis Slund
    Apr 28, 2026
    1.0
    Why did I have to wait almost 30 minutes for two chicken strip baskets? They had 4-5 vehicles pulled to the side to wait, as well as a long line. The line didn’t move at all and had to leave to not be late for work. Spent my whole lunch waiting for nothing.
  • LW
    Leann Wiley
    Apr 24, 2026
    1.0
    When a customer is at the counter, they should be acknowledged. After standing there a few minutes and workers standing there. I asked if someone could take my order, a worker looked at me and said just wait a minute we're busy. If the employee had made that acknowledgement before, it would have worked out alot better. I left without ordering. Maybe letting the customer know that they are seen and they will be taken care of, would go along way.

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill in Fairfield, IL offer?

It offers soft-serve ice cream, signature shakes, Blizzard® treats, chicken strip baskets, Grillburgers®, and DQcakes.com ice cream cakes.

What are the operating hours for Dairy Queen Grill & Chill in Fairfield?

The restaurant is open daily from 10:00 AM to 8:30 PM.

Brand Certified Facts from Dairy Queen Grill & Chill

This information is certified by Dairy Queen Grill & Chill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: