Certified by Dairy Queen Grill & Chill • May 17, 2026
Monday10:00 AM - 10:00 PM
Tuesday10:00 AM - 10:00 PM
Wednesday10:00 AM - 10:00 PM
Thursday10:00 AM - 10:00 PM
Friday10:00 AM - 10:00 PM
Saturday10:00 AM - 10:00 PM
Sunday10:00 AM - 10:00 PM
Reviews
3.9
353 reviews
5 stars
163
4 stars
94
3 stars
43
2 stars
18
1 star
35
CP
Casie Poole
2 days ago
1.0
Very bad service. Very slow moving lines inside and out. Had many people standing waiting to get their orders while everyone working was talking and trying to shut down kitchen when there were lots of people trying to order. I went inside to order and I placed my order and I watched the boys in the back and the guy with multiple tattoos wiped his face off with his hands then touched my food. Nobody was wearing hair nets or visors or gloves as this is a food establishment. Get it together Dairy Queen or you will be losing customers due to waiting times. Also seen several people walk out because of the disorganized orders. I ordered a large order of cheese curds, a chili dog, and two large drinks, waited 45 mins for the order to be done. This is not the dairy queen I've been to all my life.
GB
Gina Bashore
May 10, 2026
1.0
Waited way too long for order to be taken and for our food to be brought out. It was about 35 minutes and then we had to go up and inquire about where our drinks and ice cream was. One staff was very rude. DQ is normally ok but not today and there were not even busy. I counted 8 people in the whole place.
JM
Josh Mckinney
May 8, 2026
2.0
Dirty sticky floors bathroom lock broke,fountain drinks machine broke, slow drive thru had to walk in, tea looked nast. Burger tasted good though.
LS
Lewis Slund
Apr 28, 2026
1.0
Why did I have to wait almost 30 minutes for two chicken strip baskets? They had 4-5 vehicles pulled to the side to wait, as well as a long line. The line didn’t move at all and had to leave to not be late for work. Spent my whole lunch waiting for nothing.
LW
Leann Wiley
Apr 24, 2026
1.0
When a customer is at the counter, they should be acknowledged. After standing there a few minutes and workers standing there. I asked if someone could take my order, a worker looked at me and said just wait a minute we're busy. If the employee had made that acknowledgement before, it would have worked out alot better. I left without ordering. Maybe letting the customer know that they are seen and they will be taken care of, would go along way.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill in Fairfield, IL offer?
It offers soft-serve ice cream, signature shakes, Blizzard® treats, chicken strip baskets, Grillburgers®, and DQcakes.com ice cream cakes.
What are the operating hours for Dairy Queen Grill & Chill in Fairfield?
The restaurant is open daily from 10:00 AM to 8:30 PM.
Is there drive-thru service available at this Dairy Queen location?
Yes, it has drive-thru service for convenient ordering.
Does Dairy Queen Grill & Chill in Fairfield provide seating options for families?
Yes, it offers seating including outdoor seating, booster seats, and high chairs, and is family-friendly with restrooms available.
Can I order food ahead online or on mobile at this Dairy Queen?
Yes, you can order ahead via their website and mobile ordering with rewards is also available.
Is Dairy Queen Grill & Chill wheelchair accessible?
Yes, the restaurant is wheelchair accessible.
What are some nearby restaurants to Dairy Queen Grill & Chill in Fairfield?
Nearby restaurants include Pizza Hut, McDonald's, Taco Tierra of Fairfield, DiMaggios Pizza and Pasta, and DiMaggio's Pizza in Fairfield.
Are there places to shop near Dairy Queen Grill & Chill in Fairfield?
Yes, nearby shopping options include The Old Mill Fairfield thrift and antique store, E Gardens furniture store, Main Street Shop hardware store, Backyard Furniture & Sheds, and Bunting Farms urban farm and shopping.
Where can I find healthcare services near this Dairy Queen?
Nearby healthcare options include Fairfield Hospital Fairfield Illinois, Fairfield Memorial Hospital, Fairfield Senior Living & Rehabilitation, Christopher Rural Health Planning Corporation, Heartland Women's Healthcare, and Wabash General Hospital - Orthopaedics & Sports Medicine.
What other essential services are located near Dairy Queen Grill & Chill in Fairfield?
Nearby services include automotive repair and dealers like Walt's Auto Sales and AutoZone, insurance agencies such as Doug Aman and Beth Sessions - COUNTRY Financial, and beauty services like Jamie's Massage and Hair Salon and Patti’s Shear Magic.
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