Poke Burrito is is a restaurant located in the Chicago land area. The concept is a combination of Hawaiian, Mexican, and Japanese fusion dishes. Everyone has their own tastes and preferences, so we want you to create your own Bowls or Burritos, just like our slogan says "Your Way, Right Way". We also have 5 different House Creations on our menu, which are customized for you to choose. Our goal is to provide our customers with the highest quality fish and ingredients. We provide a very high standard on all raw materials and insist on using grade A fish which is delivered daily. We are very excited to bring our best food to every customer.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.