Brand Certified
Portillo's Elk Grove Village
4.5(3552 reviews)
Certified by Portillo's Elk Grove Village • May 17, 2026
Business Details
1500 Busse Road, Elk Grove Village, IL
60007, United States
Certified by Portillo's Elk Grove Village • May 17, 2026
(847) 228-6677
Certified by Portillo's Elk Grove Village • May 17, 2026
https://www.portillos.com
Certified by Portillo's Elk Grove Village • May 17, 2026
About
Certified by Portillo's Elk Grove Village • May 17, 2026
Fast Food RestaurantHot Dog RestaurantPortillo's Hot Dogs
Welcome to Portillo’s at 1500 Busse Highway! Dive into the authentic taste of Chicago Street food at our 50s-60s Diner themed restaurant, just 2.5 miles, 10 miles from Elk Crossing Shopping Center, O'Hare Airport. Savor our char-broiled burgers, Italian Beef Sandwiches, iconic Chicago-style hot dogs, and fresh chopped salad. Don’t miss out on our famous chocolate cake shake to top off your meal. Open late and designed for family-friendly dining, Portillo’s is the ultimate spot for delicious fast food in a fun atmosphere. Plus, we offer convenient delivery and catering options to bring our Chicago favorites right to your door. We look forward to seeing you!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by Portillo's Elk Grove Village • May 17, 2026
Portillo's Elk Grove Village
1500 Busse Road, Elk Grove Village, IL
60007, United States
Hours
Certified by Portillo's Elk Grove Village • May 17, 2026
Monday10:00 AM - 8:30 PM
Tuesday10:00 AM - 8:30 PM
Wednesday10:00 AM - 8:30 PM
Thursday10:00 AM - 8:30 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 8:00 PM
Sunday10:00 AM - 5:00 PM
Reviews
4.5
3,552 reviews
5 stars
2,388
4 stars
763
3 stars
203
2 stars
60
1 star
138
- MMmariola mazur3 days ago1.0Order 2 fishes sandwiches and food were cold
- THT HarperMay 6, 20265.0The food is always fresh and delicious. GIO WAS AN ABSOLUTE GEM! give this man a raise.
- BKBrian KordzinskiMay 5, 20264.0The food was very good, but the wait was a little longer than normal. There was one person cleaning tables for a normal lunch crowd. Despite his best efforts he was falling behind. Parking lot was in bad shape.
- CVChas ValenciaApr 28, 20263.0Don't like how the order kiosks close before the restaurant closes. Looked at the time and we still had 20 min. Staff saw us trying to order and they didn't bother to tell us the kiosk closes early and we had to come to the cash register.
- KYKaren YoungApr 25, 20265.0I wanted to take a moment to recognize the outstanding customer service I received at Portillo’s. Jesse and his entire team truly went above and beyond to ensure I had a great experience. When my sandwich didn’t come out as expected, Jesse immediately took ownership of the situation. He handled it with urgency, professionalism, and genuine care making sure everything was corrected quickly and kindly. His leadership clearly reflects in his team, who were just as attentive and welcoming. It’s rare to come across this level of customer service, and it made a lasting impression. Kudos to Jesse and the entire crew for setting such a high standard. If you’re visiting, you can expect nothing less than exceptional service. Wishing the team an amazing Saturday and continued success!
Frequently Asked Questions About Portillo's Elk Grove Village
What are the regular operating hours of Portillo's Elk Grove Village?
Portillo's Elk Grove Village is open Monday to Thursday from 10:00 AM to 8:30 PM, Friday until 9:00 PM, Saturday until 8:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Does Portillo's Elk Grove Village offer drive-through service?
Yes, Portillo's Elk Grove Village has drive-through hours that generally align with its regular operating hours, except that Sundays it is closed for drive-through.
Can I order Portillo's Elk Grove Village food online or through their app?
Yes, you can order online through their website or use their Android or iOS app available on Google Play and the App Store.
What types of payment does Portillo's Elk Grove Village accept?
Portillo's Elk Grove Village accepts American Express, Discover, MasterCard, and Visa credit cards.
Does Portillo's Elk Grove Village offer catering services?
Yes, catering options are available to bring Portillo's Chicago-style favorites to your location.
Is Portillo's Elk Grove Village family-friendly and accessible?
Yes, the restaurant welcomes families, has children's menus, high chairs, and is wheelchair accessible with accessible entrance, parking, seating, and restrooms.
What types of food and specialties does Portillo's Elk Grove Village serve?
Portillo's offers Chicago-style street food including char-broiled burgers, Italian Beef Sandwiches, Chicago-style hot dogs, fresh chopped salad, and their famous chocolate cake shake.
Are there any nearby restaurants where I can get alternative dining options?
Nearby restaurants include Viva Zapata Mexican Restaurant, Sushi Today, McDonald's, Potbelly Sandwich Shop, and Bacci Pizzeria - Elk Grove Village, offering a variety of cuisines from Mexican to sushi and pizza.
Is there a nearby coffee shop where I can grab a drink before or after visiting Portillo's?
Yes, Starbucks is located nearby, where you can enjoy coffee or smoothies before or after your meal at Portillo's.
What nearby locations could help with transportation or needs during a visit to Portillo's Elk Grove Village?
Nearby points of interest include Marathon Gas and Bill's Village Marathon gas stations for refueling, and Elk Grove Village Fire Department Station 9 for emergency services, which provide convenient support during your visit.
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