Brand Certified
Portillo's Elgin
4.4(4562 reviews)
Certified by Portillo's Elgin • May 17, 2026
Business Details
1020 S. Randall Rd., Elgin, IL
60123, United States
Certified by Portillo's Elgin • May 17, 2026
(847) 695-8884
Certified by Portillo's Elgin • May 17, 2026
https://www.portillos.com
Certified by Portillo's Elgin • May 17, 2026
About
Certified by Portillo's Elgin • May 17, 2026
Fast Food RestaurantHot Dog RestaurantPortillo's Hot Dogs
Welcome to Portillo’s at 1020 S Randall Road! Dive into the authentic taste of Chicago Street food at our 50s-60s Americana themed restaurant, just 2.2 miles, 2.7 miles from Elgin Community College, Bowes Creek Country Club. Savor our char-broiled burgers, Italian Beef Sandwiches, iconic Chicago-style hot dogs, and fresh chopped salad. Don’t miss out on our famous chocolate cake shake to top off your meal. Open late and designed for family-friendly dining, Portillo’s is the ultimate spot for delicious fast food in a fun atmosphere. Plus, we offer convenient delivery and catering options to bring our Chicago favorites right to your door. We look forward to seeing you!
Details
- Dine-inAvailable
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Certified by Portillo's Elgin • May 17, 2026
Hours
Certified by Portillo's Elgin • May 17, 2026
Monday10:00 AM - 11:30 PM
Tuesday10:00 AM - 11:30 PM
Wednesday10:00 AM - 11:30 PM
Thursday10:00 AM - 11:30 PM
Friday10:00 AM - 12:00 AM
Saturday10:00 AM - 12:00 AM
Sunday10:00 AM - 11:30 PM
Reviews
4.4
4,562 reviews
5 stars
3,006
4 stars
891
3 stars
306
2 stars
129
1 star
230
- TMTom McClowMay 2, 20265.0Busy but good service. Brat could have been hotter
- DRDave RushMay 1, 20261.0What a very unexpected couple of trips in the last week. We just left after spending 20 minutes in line. We asked for a menu and were told to look at the board. When up to the usual spot to look at the board and order, nobody was available. The last trip I was waiting close to 15-20 minutes. No problem if the food is worth the wait. It was awful. The iced tea lemonade tasted like chemicals. The "large" onion rings were terrible. I received about 12-15 rings. More than half didn't even have an onion center. Almost like an old potato filling. The burger was mediocre. Almost as good as most fast food basic burgers. After decades of talking up Portillos to people from out ot town.... this might be our last visit. Terrible experiences.
- ARAnthony RossiApr 18, 20265.0Absolutely love this place and yeah its a bit pricey too. Ya see I don't have a Portillos around where I live, so when there's one where I'm near, you can bet the next meal will be there.
- GGGarrettApr 12, 20262.0this spot use to be good, ordered regularly (doordash and in store/drive thru) and always had been given great service and received good food. recently they have been forgetting items that i have paid for, and the food has been subpar. Will unfortunately be choosing to dine else were for my chicago style fix.
- NRNicholas RoedlApr 12, 20261.0This location always messes up my order. I have ordered both in person and via DoorDash for the Portillo salad with no pasta. I am disappointed to say that Elgin Portillos team always adds pasta to the salad no matter what you say and neglect to follow basic directions. This is a problem for someone that is gluten free as I can not eat the salad. Please teach your people to get orders right or risk making people very sick!
Frequently Asked Questions About Portillo's Elgin
What are the drive-through hours for Portillo's Elgin?
The drive-through is open Monday to Thursday and Sunday from 10:00 AM to 11:30 PM, and Friday to Saturday from 10:00 AM to midnight.
What is the address of Portillo's Elgin?
Portillo's Elgin is located at 1020 S. Randall Rd., Elgin, IL 60123, USA.
What types of food does Portillo's Elgin serve?
Portillo's serves Chicago-style street food including char-broiled burgers, Italian beef sandwiches, Chicago-style hot dogs, fresh chopped salads, and desserts like their famous chocolate cake shake.
Does Portillo's Elgin offer delivery and catering services?
Yes, Portillo's Elgin offers convenient delivery and catering options to bring their Chicago favorites right to your door.
What payment methods are accepted at Portillo's Elgin?
They accept American Express, Discover, Mastercard, and Visa credit cards, as well as debit cards. Cash is not required.
Is Portillo's Elgin accessible for families and individuals with disabilities?
Yes, the restaurant welcomes families and offers wheelchair accessible entrance, parking, seating, and restrooms. It also has high chairs for children.
What are the dining options available at Portillo's Elgin?
You can enjoy dine-in seating including outdoor seating, takeout, and drive-through. They serve lunch and dinner, plus desserts and coffee.
Are there any nearby places to visit when going to Portillo's Elgin?
Nearby, you can visit Bowes Creek Country Club for a round of golf or Elgin Community College if you're attending classes. Both are just a few miles away.
Where can I get a bubble tea or coffee near Portillo's Elgin?
Brew 'n Bubble, a bubble tea and coffee shop, is located nearby and makes a great stop for a refreshing drink before or after your meal at Portillo's.
What other dining options are near Portillo's Elgin?
Nearby dining options include Noodles & Company for noodles, Lou Malnati's Pizzeria for famous pizza, and Nick's Pizza & Pub for pub-style fare and pizza, perfect alternatives or companions to your visit to Portillo's.
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