Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
It’s very important that they emphasize on details… I know it’s a fast pace job but it’s very important to keep customers happy. Today I was not a happy customer… I ordered a Big Mac meal on my lunch break and I got a Big Mac WITHOUT MEAT!!
Very disappointed
AB
Audelia Cruz Benitez
Apr 28, 2026
1.0
I visited today to order a large iced caramel latte, and unfortunately, I was very disappointed with my experience. I was given a medium instead of the large I ordered, and as you can see, the drink was not even filled properly. The taste was also off—it didn’t have the caramel flavor at all. Additionally, the employee at the drive-thru seemed to be in a bad mood. I greeted her and said thank you, but she did not respond and appeared unfriendly. Overall, the quality of the drink and the customer service did not meet expectations. I hope this can be addressed.I visited today to order a large iced caramel latte, and unfortunately, I was very disappointed with my experience. I was given a medium instead of the large I ordered, and as you can see, the drink was not even filled properly. The taste was also off—it didn’t have the caramel flavor at all. Additionally, the employee at the drive-thru seemed to be in a bad mood. I greeted her and said thank you, but she did not respond and appeared unfriendly. Overall, the quality of the drink and the customer service did not meet expectations. I hope this can be addressed.
What are the operating hours of McDonald's in Elgin, IL?
McDonald's in Elgin, IL is open 24 hours a day, seven days a week.
Does the McDonald's in Elgin offer delivery services?
Yes, McDonald's in Elgin offers delivery services 24/7, including same-day and no-contact delivery.
Is there a drive-thru available at this McDonald's location?
Yes, the McDonald's on 1480 Larkin Ave has a drive-thru open 24 hours a day, every day of the week.
What payment options are accepted at McDonald's in Elgin?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Where can I view the full menu for this McDonald's location?
You can view the full menu online at https://www.mcdonalds.com/us/en-us/full-menu.html
Can I order McDonald's food through a mobile app?
Yes, you can order through the McDonald's App available on both Apple and Android devices.
What types of services does this McDonald's location offer?
This McDonald's offers Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi services.
How can Dunkin' nearby help if I want coffee after visiting McDonald's?
Dunkin', a nearby coffee shop and donut place, is convenient for grabbing coffee or smoothies after your meal at McDonald's.
What nearby places can I visit for fitness or exercise before or after dining at McDonald's?
The YMCA and Taylor Family Branch YMCA are nearby gyms offering fitness and sports instruction near McDonald's in Elgin.
Are there any nearby places for health services close to McDonald's?
Yes, the Elgin Physical Health Center providing hospital and physical therapy services is close to McDonald's at 1480 Larkin Ave.
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