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Portillo's Downers Grove

4.3
(4,294 reviews)

Business Details

1500 Butterfield Rd., Downers Grove, IL
60515, United States
(630) 495-9033

About

Fast Food RestaurantHot Dog RestaurantSandwich RestaurantTake Out RestaurantRestaurantPortillo's Hot Dogs
Welcome to Portillo’s at 1500 Butterfield Road! Dive into the authentic taste of Chicago Street food at our 30s Prohibition themed restaurant, just 0.2 miles, 0.8 miles from Butterfield Plaza, Yorktown Shopping Center. Savor our char-broiled burgers, Italian Beef Sandwiches, iconic Chicago-style hot dogs, and fresh chopped salad. Don’t miss out on our famous chocolate cake shake to top off your meal. Open late and designed for family-friendly dining, Portillo’s is the ultimate spot for delicious fast food in a fun atmosphere. Plus, we offer convenient delivery and catering options to bring our Chicago favorites right to your door. We look forward to seeing you!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Portillo's Downers Grove
1500 Butterfield Rd., Downers Grove, IL
60515, United States

Hours

Monday10:00 AM - 12:00 AM
Tuesday10:00 AM - 12:00 AM
Wednesday10:00 AM - 12:00 AM
Thursday10:00 AM - 12:00 AM
Friday10:00 AM - 12:00 AM
Saturday10:00 AM - 12:00 AM
Sunday10:00 AM - 12:00 AM

Menu

1 menu · 105 items

Explore offerings from Portillo's Downers Grove on 1500 Butterfield Rd. in Downers Grove, with popular hot dogs, famous five meals, italian beef & sausage, and char-broiled burgers available at this location.

Menu

105 items

Reviews

4.3
4,294 reviews
5 stars
2,783
4 stars
795
3 stars
276
2 stars
144
1 star
296
  • DB
    David Bargas
    5 days ago
    5.0
    I had went in on Saturday with our family for the firsst time were from Florida and we had to get a uber back home. I noticed that this beautiful young girl was all by her self and it was busy but she managed to be positive kind the food was amazing but even when she was busy I told her if she can help me out with an uber ride since I’m old I can barely see she helped me out while calling out numbers her name was Daniela very positive and kind definitely will be coing back
  • LR
    L. R.
    Jul 19, 2026
    5.0
    Agree. As others have reported, there’s something special about this location. Their Italian beef sandwiches are extraordinarily delicious, tasty and filled with lots of beef, when compared to some other Portillos. And the restaurant is very clean, and staff is super kind. We go out of our way to go to this location. Thank you!!
  • AW
    Aniya Warren
    Jul 19, 2026
    1.0
    The service is AWFUL IF I COULD GIVE A 0 I definitely would !!! Manger on duty very disrespectful refuse to give disrespectful employees name so that I could file a proper complaint! Employees are cursing each other out in front of customers. But what can one expect when Your only as great as your leader and Veronica the manager and the manager who refused to give her name are very awful leaders! They need to be retrained on the basic manger skills as they definitely do not display. The order was messed up! Missing items cold and NASTY. Very disappointing as I’m a fan of Portillo’s if Mr. Portillo could see this he’d close this establishment! 100% Do NOT RECOMMEND!!!
  • SS
    Sharyl Salmonson
    Jul 18, 2026
    1.0
    Not a great first time. Vacationers to Chicago and everyone said wr had to go to Portillos. The hot dog in the chili dog was cold, my son ordered a rodeo burger and they gave him a plain cheeseburger instead, and I ordered the peppers for my sandwich on the side si they put them in a little cup with a lid. But threw them in the bag so all thr liquid spilled out and the whole bag and contents was wet. Also no napkins were available and the lemonade was water. Not like lemon flavored water. Just water. Wouldn't recommend..won't go back.
  • NC
    NaturalHealthy CBD
    Jun 27, 2026
    5.0
    There was a bus or something when I showed up. It was really hectic and packed but it looked like a school trip or something. The ladies in the front were quick as heck. There's a lovely woman I think her name was Rita making jokes to keep everyone entertained when waiting for their order. I was dining in while witnessing the rush and was amazed at how they handled it even while people were being disrespectful to them. When I was eating and watching the commotion a lovely man named Carl checked if I needed anything and I thought that was the sweetest gesture because it made me feel like I wasn't just processed and done and they didn't care anymore. I remember waitressing during heavy rushes like that and it would be the quickest you could get the order out the door the better and it was super hard to even know that customers were still in the building so I know how hard it is and the fact that he even bothered to check on us was really a decent touch that will have me coming back specifically to this place. One negative I do wish there was a little bit more beef in the sandwiches especially the croissants because it feels just kind of like towards the end you're eating bread and my friends fries were a Lil over done but other than that everything was amazing. I just want more of it and I need them to bring back the birthday cake - that was amazing and I didn't get enough! BRING BACK BIRTHDAY CAKE!!! In the meantime try eclair cake. I didn't know it was a thing and OH MY GOD! Try it!

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