The Lucky Monk brings award-winning burgers, craft beer, and elevated American food to Downers Grove, IL. Our Downers Grove restaurant and taproom serves the full lineup of Lucky Monk craft beers brewed at our South Barrington brewhouse, alongside signature burgers, our giant pretzel, wings, tacos, and more. Designed for everything from a casual lunch or dinner to drinks with friends and family gatherings, The Lucky Monk offers a relaxed, energetic dining experience in Downers Grove. Join us for great food, fresh craft beer, and the Lucky Monk experience in Chicago's western suburbs.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.