This profile is uncertified and using publicly sourced data
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Business Details
About
Chinese RestaurantRestaurant
Founded in 1998 in Chicago by Master Chef and Chairman of the US-China Restaurant Alliance（www.u-cra.com) Xiaojun (Tony) Hu, Lao Sze Chuan USA (www.laoszechuanusa.com) today has locations in Chicago, Washington DC, Minnesota, Houston, and Ohio. Over the past 26 years, Lao Sze Chuan USA has received numerous accolades locally, nationally, and internationally including: in 2000, "Three Forks" award by Chicago Tribune, the highest award for Chinese restaurants at that time; in 2009, recognition as one of the top ten Chinese restaurants in the U.S. by "Chinese Restaurant News;" in 2013, "Travel & Leisure" awarded Best Chinese Restaurant in America; in 2015, "The Daily Meal" awarded the Best Chinese Restaurant and Best Takeout in the country; i
Location
Hours
Monday11:00 AM - 9:00 PM
Tuesday11:00 AM - 9:00 PM
Wednesday11:00 AM - 9:00 PM
Thursday11:00 AM - 9:00 PM
Friday11:00 AM - 9:00 PM
Saturday11:00 AM - 9:00 PM
Sunday11:00 AM - 9:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.