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Dunkin' Zero
Brand Certified

Dunkin'

3.2
(262 reviews)

Business Details

(630) 964-5465
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Downers Grove, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
6310 Woodward Ave, Downers Grove, IL
60516, United States

Hours

Monday4:00 AM - 9:00 PM
Tuesday4:00 AM - 9:00 PM
Wednesday4:00 AM - 9:00 PM
Thursday4:00 AM - 9:00 PM
Friday4:00 AM - 9:00 PM
Saturday4:00 AM - 9:00 PM
Sunday4:00 AM - 9:00 PM

Menu

1 menu · 73 items

Explore offerings from Dunkin' on 6310 Woodward Ave in Downers Grove, with popular iced drinks, hot drinks, frozen drinks, and sandwiches & wraps available at this location.

Dunkin' Menu

73 items

Reviews

3.2
262 reviews
5 stars
94
4 stars
44
3 stars
29
2 stars
15
1 star
80
  • ZF
    Zoe Fettel
    6 days ago
    1.0
    I ordered two brown sugar, shaken espresso with oat milk, and got two with toasted almond in it and when I called to get one remade because Im allergic and was having an allergic reaction, they gaslit me and told me that just because it’s on my sticker doesn’t mean it’s in my cup. I’ve honestly never written a review in my life but this was just so baffling.
  • SS
    saba siddiqui
    Aug 5, 2026
    1.0
    I had a very disappointing experience at this Dunkin’. I ordered a Pink Mango Pineapple Refresher, but I was given a completely different drink. Unfortunately, it wasn’t just the wrong order—it tasted like old milk and spoiled cream. Even the appearance of the drink made it seem like the ingredients weren’t fresh or weren’t being changed regularly. I understand that mistakes happen, but serving a drink that tastes spoiled is unacceptable. I hope management looks into their product freshness, quality control, and order accuracy so this doesn’t happen to other customers.
  • EE
    emmy
    Jul 9, 2026
    1.0
    I don’t enjoy leaving bad reviews but as someone who has come here for years, and used to work at 2 other locations nearby, I feel people should be warned. This place has gone downhill fast and I think it is likely management’s fault. Constantly understaffed and undertrained, my last couple orders were completely wrong. I went in today to avoid traffic (it’s closest to me) and they had one older woman working completely alone, clearly overwhelmed and stressed out. It was clear to me that she didn’t know the menu items as I asked a question about a drink and she said “I don’t know” in a super exhausted tone. I gave up and ordered the first thing I saw on the menu. She made my drink completely wrong but I just wanted to leave as I felt really bad for even ordering. Management, if you constantly cut corners with staffing and training, you will drive away good employees and customers, and honestly you deserve it at this point. To the woman who was working, I think you’d be treated better at a different location. This mess is not your fault. If you want your order made correctly please drive to literally any other location. Those extra couple miles are super worth it. You can tell this place doesn’t care about their employees or their customers.
  • AV
    Alec voss
    Jun 10, 2026
    1.0
    Was not even in the store
  • GG
    Guadalupe
    Apr 23, 2026
    1.0
    I’m not the type of person to write a bad review but this experience was so unprofessional. I recently visited this Dunkin’ Donuts on a Thursday, April 23 I don’t Know the name of the lady who was closing. I went into this Dunkin’ about 15 minutes before closing, not realizing they were about to close. I politely asked for a banana cloud latte and a doughnut. From the beginning, the employee had an attitude and was difficult to understand. When I received my drink, it was made with protein milk, which I did not ask for. I calmly let her know and asked if she could remake it. She refused and became visibly upset, speaking quickly and getting rowdy in a way that was hard to understand. The situation escalated unnecessarily, and was Basically kicked out of the store along with another lady . At no point was I disrespectful I was just asking for my order to be made correctly. I understand it was close to closing time, but that doesn’t justify refusing to fix a mistake or treating a customer this way. This experience was uncomfortable embarrassing, and disappointing. Never have I ever experienced something like this. 8$ down the drain couldn’t even get a refund.

Brand Certified Facts from Dunkin'

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Certified August 16, 2026Yext Knowledge Graph
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