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McDonald's

3.6
(1,176 reviews)

Business Details

444 S River Rd, Des Plaines, IL
60016, United States
(847) 827-1220
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
444 S River Rd, Des Plaines, IL
60016, United States

Hours

Monday4:00 AM - 11:00 PM
Tuesday4:00 AM - 11:00 PM
Wednesday4:00 AM - 11:00 PM
Thursday4:00 AM - 11:00 PM
Friday4:00 AM - 11:00 PM
Saturday4:00 AM - 11:00 PM
Sunday4:00 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 444 S River Rd in Des Plaines, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.6
1,176 reviews
5 stars
487
4 stars
232
3 stars
170
2 stars
82
1 star
205
  • JH
    JJ H
    2 days ago
    1.0
    Order online, ordered double fish filet, got single. Charged for double.
  • CC
    Camila Cervantes
    Aug 11, 2026
    1.0
    I went to the drive through today, I mobile ordered and this kid attended me I told him what the code was and he mocked the way I talked, next I pulled up to the window I told him “was that you on the speaker making fun of me” he looked at me and slammed the window on me, Yeah I saw his name on his shirt , kid named Julian , do better.
  • RC
    R.C.W. LLC Chicago
    Aug 8, 2026
    1.0
    I ordered two drinks total $10. I handed the girl a $20 bill. She then starts to scribble on the front and back of the bill holding it up to make sure it’s real which is totally fine. I understand she hand me a $10 bill back so I’m looking at it to make sure it’s real. She then says excuse me that’s not counterfeit. I said neither was what I handed you but we all have to check
  • AK
    Andrew Klingsporn
    Jul 26, 2026
    1.0
    I visited this McDonald's this morning at approximately 8:15 a.m. on 7/26/2026 and ordered breakfast through the drive-thru. When I pulled up to the first window, there was an employee standing there, but there was also a sign instructing customers to "Pull to Next Window." I stopped briefly, but the employee never acknowledged that I was there, so I followed the posted instruction and proceeded to the next window. When I arrived at the second window, the employee seemed confused when I told him my order. A woman farther inside the building then yelled that I was supposed to have paid at the first window. I calmly explained that there was a sign directing customers to pull to the next window because I had not been acknowledged at the first window. Instead of listening, she continued yelling and insisted that I was wrong. The employee at the second window appeared visibly frustrated by the situation, even rolling his eyes before going to retrieve my order. I felt bad for him, as he seemed to be caught in the middle of what appeared to be poor communication between staff members. The entire interaction was unnecessarily confrontational. If customers are expected to stop at the first window, then the signage should reflect that, and employees should communicate respectfully when there is confusion. I simply followed the instructions that were posted and did not appreciate being yelled at for doing so.
  • BB
    Brittany
    Jul 23, 2026
    1.0
    YOU WILL BE YELLED AT AND TREATED LIKE A WILD ANIMAL HERE. Ordered on the app for breakfast around 10AM, got to the drive-thru line for pick-up around 10:15, and was promptly ignored for the entire 20 minutes I was in the line. I kept saying hello to the speaker with a whole line behind me, and the lady named Beth on the other side kept taking the order of the other line. Finally she got to me and I got my code, where she yelled at me for coming late when I told her I have been here the entire time but she ignored me. She then started telling me I didn't know how to use the app, wasn't getting my order, or my money at that time. I asked for a manager Veronica and she told me that I had come late according to Beth. I kept telling them no I did not, and Beth proceeded to yell at me like I am an animal. I went to the first window to try getting the manager to talk to me, since Veronica promptly left the intercom without warning. I was met with Beth again at the first window, who was still yelling at me about how I can't understand English, can't use the app, tried to tell me I couldn't use my phone properly, acted dumb, AND that I should call corporate to report her. I went to the second window where she told me the manager was, and the manager told me they don't have any way to fulfill the order, and I wouldn't get my refund back. I told her she needed to make sure Beth never talks to people the way that she did to me, and the manager asked what do I want her to do even AFTER I told her that she needed to address Beth's outburst. Why am I telling the manager how to do her job?

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Des Plaines, IL?

McDonald's is open daily from 4:00 AM to 11:00 PM for general services and drive-thru.

Does McDonald's in Des Plaines offer delivery services?

Yes, delivery is available daily from 6:00 AM to 11:00 PM.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 23, 2026Yext Knowledge Graph
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