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Domino's Pizza

2.9
(198 reviews)

Business Details

2504 North Water Street, Decatur, IL
62526, United States
(217) 747-8383

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food RestaurantDomino's Pizza
Looking for great pizza in Decatur? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's Pizza near you is here to satisfy your cravings with taste and quality. Order from 2504 North Water Street .

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Domino's Pizza
2504 North Water Street, Decatur, IL
62526, United States

Hours

Monday10:30 AM - 12:00 AM
Tuesday10:30 AM - 12:00 AM
Wednesday10:30 AM - 12:00 AM
Thursday10:30 AM - 12:00 AM
Friday10:30 AM - 1:00 AM
Saturday10:30 AM - 12:00 AM
Sunday12:00 AM - 1:00 AM10:30 AM - 12:00 AM

Menu

1 menu · 97 items

Explore offerings from Domino's Pizza on 2504 North Water Street in Decatur, with popular mix and match, pizza, breads, and chicken available at this location.

Test Menu data- all locations

97 items

Reviews

2.9
198 reviews
5 stars
74
4 stars
16
3 stars
15
2 stars
10
1 star
83
  • OA
    Odice Anderson
    Aug 21, 2026
    1.0
    Formal Complaint Regarding Late, Damaged Order and Disrespectful Delivery Driver Dear Domino’s Customer Service/Store Manager, My name is Junior Lee Anderson, and I am the boyfriend of Christina Bennett. We are writing to formally express our disappointment regarding our recent Domino’s delivery. We have been loyal Domino’s customers for years, and unfortunately, this experience was completely unacceptable and left us feeling extremely disrespected and let down. First, our order was delivered late. We understand that delays can occasionally happen, but what made this situation worse was the condition of the food when it finally arrived. As you can see from the attached photo, the pizza was delivered badly damaged and completely destroyed. The toppings were pushed around, the pizza was smashed, and it was not presented in a condition that anyone should reasonably receive after paying for a meal. To make matters worse, our wings were completely missing from the order. We paid for those items and expected our complete order to be delivered. The situation was made even more frustrating by the disrespectful attitude of the delivery driver. As paying customers, we should be treated with basic courtesy and respect, regardless of how busy the store or driver may be. We should not have to deal with disrespect on top of receiving a late, incomplete, and damaged order. This is especially disappointing because we have supported Domino’s for years and have remained loyal customers. Loyalty should mean something, and when a customer receives an order in this condition, the appropriate response should be accountability and an effort to make things right. We are not simply complaining because something went wrong—we are asking Domino’s to take responsibility for the entire experience: The order was delivered late. The pizza arrived damaged and in unacceptable condition. Our wings were missing entirely. The delivery driver was disrespectful. We paid for a complete meal and did not receive what we paid for. We were left extremely disappointed despite being longtime loyal customers. We would like this complaint formally documented and investigated, including the conduct of the delivery driver. We also believe we deserve an appropriate refund or replacement for the food we did not receive or could not reasonably enjoy. We hope Domino’s takes this complaint seriously. We are giving the company an opportunity to correct the situation because we have been loyal customers for years, but loyalty works both ways. Customers deserve to receive the food they paid for, in acceptable condition, and to be treated with respect. We look forward to hearing from management or Domino’s customer service regarding how this matter will be resolved. Sincerely, Junior Lee Anderson & Christina Bennett Longtime Domino’s Customers
  • PP
    Pravin Patel
    Aug 4, 2026
    5.0
    Nice food Clean.
  • CB
    Conner Brown
    Jul 29, 2026
    1.0
    Ordered at 9:00, ETA was 9:18. Didn’t come to the window until 9:30 just to tell me “it just went in give us 10 minutes” Currently 9:43 at the window with no food. Mind you I’m the only one here & there’s at least 6 of them in there. I would’ve stayed hungry had I known it takes 6 people an hour to make a pizza.
  • JJ
    Jennifer
    Jul 27, 2026
    1.0
    Went to this location tonight after my last bad experience over a month ago maybe just maybe a miracle could happen wrong food was absolutely disgusting I ordered a pan pizza it was so think through out the pizza I picked up a piece and all the topping fell off I most definitely will never go here again this is a disappointment you guys don’t train ur people the correct way
  • JS
    jagjeet singh
    Jun 5, 2026
    1.0
    Not a friendly staff, i order pizza at 10:45 and it should be delivered in 45 min as per staff but my order wasn’t delivered, dont trust these guys

Frequently Asked Questions About Domino's Pizza

What types of pizzas can I order at Domino's Pizza in Decatur?

You can order Specialty Pizzas or build your own on New York Style, Handmade Pan, or Parmesan Stuffed Crust at Domino's Pizza in Decatur.

What are the delivery hours for Domino's Pizza in Decatur?

Delivery is available daily from 10:30 AM to midnight, with extended hours until 1:00 AM on Fridays and Saturdays.

Brand Certified Facts from Domino's Pizza

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