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Dunkin' Zero
Brand Certified

Dunkin'

3.4
(148 reviews)

Business Details

(815) 455-8151
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Crystal Lake, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
290 N IL Route 31, Crystal Lake, IL
60012, United States

Hours

Monday4:00 AM - 7:00 PM
Tuesday4:00 AM - 7:00 PM
Wednesday4:00 AM - 7:00 PM
Thursday4:00 AM - 7:00 PM
Friday4:00 AM - 7:00 PM
Saturday4:00 AM - 7:00 PM
Sunday4:00 AM - 7:00 PM

Menu

1 menu · 73 items

Explore offerings from Dunkin' on 290 N IL Route 31 in Crystal Lake, with popular iced drinks, hot drinks, frozen drinks, and sandwiches & wraps available at this location.

Dunkin' Menu

73 items

Reviews

3.4
148 reviews
5 stars
60
4 stars
28
3 stars
11
2 stars
7
1 star
42
  • DL
    Dawn LENNON
    Jun 2, 2026
    5.0
    Phenomenal little store. Absolutely spotless. Loved their servers and items bought. Would sit in store if not in a hurry
  • CC
    Crystal
    Jun 1, 2026
    1.0
    Horrible experience. We arrived on a Saturday around 8:00 a.m. and immediately ran into issues. The app does not allow customers to customize sandwich meats, and it would not let me add cream cheese to a bagel sandwich—only to a plain bagel order. When I asked if I could purchase a side of cream cheese, I was told they didn't have regular cream cheese available. I ended up paying separately for it, and they added it as if it were a plain bagel order. To make matters worse, I paid extra to add sausage to both of our sandwiches. When we opened them, neither sandwich had sausage. By that point, we were extremely disappointed with both the service and the accuracy of the order. This was by far the worst experience I've ever had at a Dunkin'. Between the app limitations, unavailable items, and incorrect order, it was a frustrating visit from start to finish. Experiences like this are exactly why many customers choose Starbucks instead.
  • MR
    Melanie Riley
    May 18, 2026
    2.0
    Walked in on a Mon late morning with my refillable DD tumbler. Only 2 workers in the entire place, both working the drive-thru. One was taking the orders and the other filling them. I stood there for a long time before the young lady told me she'd be with me as soon as she could. I understood - obviously not her fault. Why this location only had 2 workers for the entire place is crazy, especially on a Mon morning. She was finally able to run over to me and I asked for an iced coffee in my refillable tumbler. She said they didn't do refills. I was shocked and asked why not, as I get them all the time at the location by my house. She said she didn't know but that she had to follow the rules. Again, understood on her part. So I got my iced coffee and paid double for a smaller size than my refillable tumbler. Will never patronize this location again.
  • KP
    karol puma
    May 2, 2026
    5.0
    Oreo coffee chiller 😎
  • DK
    Daniel C Kopsell
    Apr 23, 2026
    1.0
    This Dunkin donut overcharges on drinks. You can go to the one on 14 in Crystal lake and pay almost $2 cheaper on drinks. Price gouging!! There was a drink for $7.84 I got the same exact drink the day after at RT 14 and paid $5.84.

Brand Certified Facts from Dunkin'

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Certified July 05, 2026Yext Knowledge Graph
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