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Dunkin' Zero
Brand Certified

Dunkin'

3.7
(475 reviews)

Business Details

(815) 477-4817
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Crystal Lake, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
4817 Northwest Hwy, Crystal Lake, IL
60014, United States

Hours

Monday4:00 AM - 10:00 PM
Tuesday4:00 AM - 10:00 PM
Wednesday4:00 AM - 10:00 PM
Thursday4:00 AM - 10:00 PM
Friday4:00 AM - 10:00 PM
Saturday5:00 AM - 10:00 PM
Sunday5:00 AM - 10:00 PM

Menu

1 menu · 73 items

Explore offerings from Dunkin' on 4817 Northwest Hwy in Crystal Lake, with popular iced drinks, hot drinks, frozen drinks, and sandwiches & wraps available at this location.

Dunkin' Menu

73 items

Reviews

3.7
475 reviews
5 stars
231
4 stars
77
3 stars
39
2 stars
27
1 star
101
  • JR
    Javier Rico
    5 days ago
    5.0
    Place was clean and the workers were amazing
  • CF
    Cynthia Freeman
    Oct 4, 2026
    1.0
    I don't like having to leave bad reviews but this is my local dunkin that I visit 3 times in a day some days. I been coming here daily for over the past year now consistently and not sure what's going on at this location but literally everyday my iced latte with added things in it, is NEVER right. Never!! I order a large iced latte with 10 pumps of butter pecan flavor, and 2 to 3 pumps of the non sweetened vanilla. So I'm not sure why or how this even gets made wrong. I saw another comment that said "they probably just hit buttons on the machine" probably because literally my coffee is first off wrong. But tastes different Everytime! Like I just don't understand it. And it sucks because I love the people at this location and don't want to have to go back everyday for my drink to be remade and wait in the line again or have to try and get parking to go inside. I normally don't have an issue when I ask them to remake it but it's the fact that I shouldn't have to go back there EVERYDAY for my coffee to be made again. I get my coffee on my way to work or something so I don't even have the time to go back. But just the fact of it all I hate having to complain because I feel bad Even though I'm paying for it and I want what I paid for. I shouldnt feel bad but I do. I just don't understand. Large iced latte with 10 butter pecan and vanilla. Like its really not hard. Some days I get it and there's no espresso and then they argue that there is.... No I know my coffee and how it should taste and it's pure milk and flavor. Some days like today it was just espresso and milk, no flavor AT ALL. the other day I don't even know what the hell it was, maybe peanut butter and burnt milk. That's what it tasted like. One day it tasted like cleaning supplies!!! 🤮 And I have been saving my coffee tags from the cup for the last week or so every time it's wrong to see how many I collect. And again it's 1 coffee.. I'm not ordering other things. Just my latte. And I can't even enjoy it. Instead I have to feel bad and my stomach gets nervous having to go back and ask them to re nake it. What's even worse is when they remake it and it's worse than the 1st one I know most people will say then go to a different location and I understand that. Like why keep going to a place that never gets your order right. I get it. But I wasn't having these problems before. I understand there's new people all the time at these places as I also work in the food customer service I get it. But this location is right next to where I am going and or on my way to where I need to him and all the other locations are out of the way. I'm just hoping this location gets back on track! Because I like the people there they are mostly all super nice and some of them I know. Just wish they would pay better attention to the coffee tags and make the drinks and everything correct. Not just for me but everyone on here that also keep having issues at this location! Come on guys I know you can do better! Please.
  • AI
    Adrienne Irizarry
    Sep 27, 2026
    5.0
    Went inside to pick up my order and WOW! Everyone was working together like a true team, tackling the busy Dunkin rush with such calm energy. You could really see how hard everyone was working to keep things moving.
  • SM
    scott massie
    Sep 20, 2026
    1.0
    Had to send my sandwich back 2 times as they couldn't get it right. It was very simple. Turkey sausage, egg with NO cheese. Came with cheese. Sent it back. It came back with no cheese and also no egg. Just sausage! Sent it back again. Finally on the third time it was correct. What a joke. Never again.
  • CC
    cedric celino
    Sep 19, 2026
    1.0
    Probably never coming back to this specific dunkin ever again I was in the drive thru line for over 30 minutes. I go to dunkin a lot and that was by far the worst and slowest service ive ever seen. Had to leave the line and i was just tryna order a coffee. Waste of my time.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Crystal Lake, IL?

Dunkin' in Crystal Lake is open daily from 5:00 AM to 10:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

This Dunkin' location offers delivery services but does not provide curbside pickup.

Brand Certified Facts from Dunkin'

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Certified October 11, 2026Yext Knowledge Graph
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