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Portillo's Crestwood

4.1
(4,953 reviews)

Business Details

13130 S. Cicero Ave., Crestwood, IL
60445, United States
(708) 385-6400

About

Fast Food RestaurantHot Dog RestaurantSandwich RestaurantTake Out RestaurantRestaurantPortillo's Hot Dogs
Welcome to Portillo’s at 13130 S Cicero! Dive into the authentic taste of Chicago Street food at our Post WW2 Diner themed restaurant, just 0.3 miles, 1.6 miles from Rivercrest Shopping Center, Ozinga Field. Savor our char-broiled burgers, Italian Beef Sandwiches, iconic Chicago-style hot dogs, and fresh chopped salad. Don’t miss out on our famous chocolate cake shake to top off your meal. Open late and designed for family-friendly dining, Portillo’s is the ultimate spot for delicious fast food in a fun atmosphere. Plus, we offer convenient delivery and catering options to bring our Chicago favorites right to your door. We look forward to seeing you!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Portillo's Crestwood
13130 S. Cicero Ave., Crestwood, IL
60445, United States

Hours

Monday10:00 AM - 1:00 AM
Tuesday10:00 AM - 1:00 AM
Wednesday10:00 AM - 1:00 AM
Thursday10:00 AM - 1:00 AM
Friday10:00 AM - 1:00 AM
Saturday10:00 AM - 1:00 AM
Sunday10:00 AM - 1:00 AM

Menu

1 menu · 104 items

Explore offerings from Portillo's Crestwood on 13130 S. Cicero Ave. in Crestwood, with popular hot dogs, famous five meals, italian beef & sausage, and char-broiled burgers available at this location.

Menu

104 items

Reviews

4.1
4,953 reviews
5 stars
2,885
4 stars
974
3 stars
420
2 stars
231
1 star
443
  • MT
    MECH Tiger
    1 day ago
    1.0
    Ordered carryout. We are 5 mins away from the restaurant. Food was already cold by time got home. Fries were soggy. Ordered fish sandwich. Very strong fish smell and tasted freezer burnt. Only took one bite and tossed sandwich. Only thing edible was the milkshake.
  • UW
    Undrae Winding
    3 days ago
    4.0
    There was too much salt on the fries. But other than that, everything is always been consistently good
  • DD
    Danielle
    4 days ago
    3.0
    I had no issues when I get their grilled chicken sandwich but the salads tasted like soap twice and I couldn't finish them. I'm not sure if they are not rinsing the veggies well or what but man.... It was rough. 🤢
  • EE
    Elizabeth
    Jul 1, 2026
    1.0
    Ordered Italian beef sandwich: meh (used to be so good) and a chopped salad with house dressing on the side (got a salad with no gorgonzola, no house dressing and tomatoes smaller than the pieces of bacon) Plus, no utensils. We used to love this place. The food justified the long lines. The last few times we've gone, food hasn't been great and/or orders mixed up. Third strike, you're out -- we won't be back. Another Chicago institution gone the way of the corporate buyout.
  • ML
    Megan LaMonto
    Jun 21, 2026
    1.0
    Have had increasingly worse and worse service over the last year, been coming here for 10+ years. The final straw of never coming back was being treated so disrespectfully for absolutely no reason other than being a customer. I get in the drive thru, a young woman comes up to take my order says “what do you want” after saying my order and hearing my total, I asked “do you take cash in the drive thru” to which I was told “clearly, unfortunately” I apologized for paying with cash, after angrily huffing and sighing while getting my change, she shoved a bunch of crumbled up bills at me. I still said thank you and was given a dirty look with an eye roll. I didn’t engage in any of it, I was just placing my order. If your employees don’t want to be there THAT DESPERATELY that’s concerning on all levels. Since customers stress out this location so much, I suggest driving an extra 10 minutes to Oak Lawn or literally any other location

Frequently Asked Questions About Portillo's Crestwood

What are the regular operating hours of Portillo's Crestwood?

Portillo's Crestwood is open daily from 10:00 AM to 1:00 AM.

Does Portillo's Crestwood have a drive-through?

Yes, Portillo's Crestwood offers drive-through service with hours from 10:00 AM to 1:00 AM daily.

Brand Certified Facts from Portillo's Crestwood

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Certified July 26, 2026Yext Knowledge Graph
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