We’re Urban Kitchen, and we’re a premier restaurant here in Crest Hill, IL. We are a scratch kitchen and pride ourselves in traditional cuisines and comfort foods. Our menu features a variety of choices to satisfy any craving. We offer an extensive menu of Latin, American, and Southern cuisines. Our menu includes salads, urban bowls, skillets, breakfast and brunch options, dinner specials, take-out options, large-party catering options and more! We're looking forward to growing our business to continue to serve Crest Hill and the surrounding areas. We invite you to come dine with us anytime of day and enjoy a great meal with even better friends!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.