Firewater BBQ & Brew in Crest Hill, IL serves slow-smoked barbecue favorites including brisket, pulled pork, ribs, wings, and burgers. Known for bold scratch-made sauces and a welcoming, family-friendly atmosphere, Firewater is a local favorite for dine-in, takeout, catering, and delivery.
Located in Crest Hill, Firewater BBQ is a go-to spot for BBQ near me searches, weekend gatherings, and group events. Guests can also enjoy Sully’s Backroom Lounge featuring Gold Rush Gaming, offering an exciting gaming experience alongside craft beer and comfort food.
Whether you're here for award-winning smoked BBQ, game day bites, or gaming entertainment, Firewater delivers a full experience for food, fun, and community.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.