Papa Johns Pizza

Reviews

• KB

  Keanna Bishop

  Aug 9, 2026
  1.0
  This store location is slow to push orders. Tends to be understaffed most of the time I come here. And time estimates as always longer than the wait time given. I’ve waited 30 minutes on an order that should of be ready by the time I arrived but wasn’t
• DG

  Drake Grisham

  Jul 17, 2026
  5.0
  I ordered delivery on 7/17, and at first I received the wrong pizza. When I called and explained the situation to the manager, she was so kind and understanding. I forget her name, but she apologized for the issues and offered to send the correct pizza as soon as possible. She made it clear that this store truly cares about customer experience and went above and beyond to make things right!
• BH

  Betsy Hutchinson

  Apr 13, 2026
  2.0
  Ingredients were fresh, there just was not enough. The cheese was so scarce that most of it was crust and sauce. Not much sausage on it either. So next time I order probably should triple cheese and sausage to get a decent pizza 🍕 because it looks nothing like the picture they advertised.
• DK

  David Kolesa

  Mar 23, 2026
  2.0
  Placed my order through mobile app for pickup. Put in that i wanted extra cheese on both pizzas that were on my order. Got home and they both looked like this. Wasn't enough cheese to hide the dough or the sauce under it. Was also disappointed with the preparation of the pizza with how much crust there is. Will have to start checking my orders from now on if this is now the new quality standard. Workers were still pleasant when I went to pick up pizza, just disappointed with those who made the food.
• ZM

  Zach Maggio

  Mar 4, 2026
  1.0
  I placed an order for 10 pizzas over the phone at approximately 10:30 a.m. for a lunch meeting scheduled around noon. The individual taking the order appeared to be part of an outsourced call center. The ordering process itself went smoothly, and I was told the order would be ready in about 30 minutes. However, when I arrived roughly 40 minutes after placing the order, I learned there was only one employee working in the store. She explained that because she was alone, an order of that size would likely take an additional 40 minutes or more to complete. Unfortunately, I needed the pizzas for a scheduled meeting and could not wait that long, so I had to quickly make other arrangements and purchase pizzas elsewhere. While I understand that staffing challenges happen and the employee was doing her best, the situation highlighted a disconnect between the outsourced phone ordering system and the actual store capacity to fulfill large orders in the timeframe provided. It ultimately put me in a difficult position when trying to provide lunch for the meeting. Better coordination between phone orders and in-store staffing or order capacity would help avoid situations like this in the future.

Frequently Asked Questions About Papa Johns Pizza