We tried almost all vegetarian options from the menu. Taste was all around Ok. Took 2 hours to get food and when they got, they brought everything together. Half the things were cold.
Drinks were the worst. From doodh soda to jaljeera to masala soda. They had nothing but sugar and no fizz.
VB
Vikas Bhardwaj
Jun 21, 2026
Order a Paneer Paratha through Uber Eats. Surprise Surprise. There was no Paneer in Paneer Paratha. How can you miss that ?
Not a bad way to ensure that you dont get a return customer.
JC
Jaydip Chaudhary
Jun 21, 2026
Very disappointing experience. We have visited many restaurants across Chicago to
Naperville, but this was by far one of the worst.
The food quality was poor, and many items seemed frozen rather than freshly prepared. The service was disorganized and unprofessional. What surprised us most was seeing three very young children helping with restaurant operations, which seemed unusual and raised concerns about the overall management.
To make matters worse, we were charged for items that we never received. When we tried to address our concerns, the manager’s attitude was rude, dismissive, and unhelpful. Instead of resolving the issues, she seemed unconcerned about customer satisfaction.
Overall, the food, service, billing, and management were all well below expectations. We will not be returning and would not recommend this restaurant. There are many better dining options in the Chicago area.
PN
Parvati Neelakantan
Jun 19, 2026
My husband and I had a wonderful evening at Urban Turban! The hospitality was exceptional from the moment we arrived. A special thank you to our server, Sudheer, who was attentive, friendly, and made our dining experience truly memorable.
We enjoyed the Paneer Tikka Masala, Paneer Burger, and Peas Pulao, all of which were delicious and full of flavor. To top it off, we were pleasantly surprised with complimentary doodh soda which was very tasty and such a thoughtful gesture.
The staff were incredibly warm and welcoming, making us feel right at home. Great food, excellent service, and genuine hospitality. Highly recommend Urban Turban, and we look forward to coming back!
PV
Pavani Vajhala
Jun 15, 2026
Dal makhani was very spicy, veerji soda felt like pani puri water with hajmola in it. Paneer was absent in paneer paratha similar to its cousin cheese paratha