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Tropical Smoothie Cafe

3.0
(9 reviews)

Business Details

2620 North Milwaukee Ave, Chicago, IL
60647, United States
(773) 740-3260
https://locations.tropicalsmoothiecafe.com/il/chicago/2620-north-milwaukee-ave

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® in Chicago makes eating easy breezy with refreshing, made-to-order smoothies, wraps, flatbreads, 'dillas and bowls. From popular picks like the Island Green® smoothie and Acai Bowls, protein packed options like the Peanut Paradise™ smoothie or PB Protein Crunch Bowl, to limited-time seasonal options like the Tiki Torch Wrap with four layers of spice. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in your day – perfect for breakfast, lunch or dinner. Eat some good!™ *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
2620 North Milwaukee Ave, Chicago, IL
60647, United States

Hours

Monday7:00 AM - 9:00 PM
Tuesday7:00 AM - 9:00 PM
Wednesday7:00 AM - 9:00 PM
Thursday7:00 AM - 9:00 PM
Friday7:00 AM - 9:00 PM
Saturday8:00 AM - 9:00 PM
Sunday8:00 AM - 9:00 PM

Menu

1 menu · 88 items

Explore offerings from Tropical Smoothie Cafe on 2620 North Milwaukee Ave in Chicago, with popular featured products, toasted snack rolls, digital exclusives, and breakfast available at this location.

Menu

88 items

Reviews

3.0
9 reviews
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  • ES
    Elizabeth Stoll
    1 day ago
    2.0
    Unfortunately, I had a really disappointing customer service experience at this newly opened location. I ordered a smoothie at the in-store kiosk before 10 a.m. and afterward noticed the sign advertising $5 smoothies before 10 a.m. When I asked an employee if the promotional price could be honored, he immediately blamed me for ordering at the kiosk instead of with him. What bothered me wasn’t the few-dollar difference — it was how I was treated. He repeatedly told me that because I chose to use the kiosk, there was nothing he could do, even though there was nothing indicating that the promotion required customers to order specifically at the counter. Rather than trying to help or simply explaining the situation professionally, he became increasingly rude and dismissive and continued making it seem as though I had done something wrong. I ultimately contacted Tropical Smoothie Café Guest Experience because I was so uncomfortable with how the interaction was handled. I was told that a refund request had been submitted to the café’s management, but despite following up, I have yet to receive a resolution. I completely understand that a newly opened location may have some operational issues to work through. What I don’t understand is treating a customer rudely over a simple question about an advertised promotion. A little kindness and professionalism would have completely changed this experience.
  • AA
    Antonio
    6 days ago
    1.0
    The employee gave such a horrible experience, attitude for no reason after simply explaining what flavor I wanted. I ordered a mango smoothie plain and he makes it with chunks of ice, couldn't even finish or enjoy my smoothie that I was looking forward to having after a long day smh.
  • SM
    Sean McInerney
    Aug 8, 2026
    5.0
    Briyonna was very kind and helpful! She saw my kids with me and suggested the kids smoothie options, taking the extra time to help them pick out what they wanted.
  • II
    Illinois Insider
    Aug 2, 2026
    1.0
    Messed up my order every single time I’ve been here and I’ve been here 4 times. Today they made my açaí berry boost smoothie… but when I got it… it was the brightest white color ??? They need to hire new staff idk why everyone can’t read in here but it’s ridiculous send them back to school
  • LR
    Leonel Romero
    Jul 23, 2026
    1.0
    I was charged for my food, but after the payment went through, I was told it never appeared in their system. Instead of trying to resolve the issue, the employee simply said, “Just dispute it with your bank.” That was incredibly unhelpful and showed a complete lack of effort to fix a problem Second time I have issues with this place first time I gave them the benefit of the doubt

Brand Certified Facts from Tropical Smoothie Cafe

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Certified August 30, 2026Yext Knowledge Graph
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