The Fat Shallot at Sterling is the first brick and mortar location of their popular food truck concept and offers some of the greatest hits from the two trucks. The location presents four classic sandwiches, house-made soup and fresh salads. The lunch menu includes gourmet favorites such as The Fat Shallot Turkey breast sandwich with avocado, arugula, cucumber and basil aioli and Grilled Cheese with muenster cheese melted between slices of rustic sourdough with sautéed spinach and caramelized onions. Add a jumbo dill pickle, a Fat Shallot chocolate chip cookie.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.