Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Chicago Subway® Restaurant at 3551 N Central Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
The tuna keeps me coming back. I love all the different combinations you can choose….
MH
missy hayat
Apr 19, 2026
1.0
If it were possible to give zero or negative stars, that’s what this place would receive.
I ordered a footlong veggie patty sandwich with a BOGO offer through the app. When we arrived to pick up the order, we were told they had run out of the veggie patty, and one of the sandwiches would be made as a veggie delight instead. We were offered the choice of a refund or taking the modified order. We chose the refund.
At that point, the situation escalated. The manager/owner became upset and began speaking angrily in another language, which my friend understood. He seemed frustrated that the sandwiches had already been made. When we tried to explain that the order was not what we requested, he became extremely rude.
He handed us a receipt and told us he could not process a refund, instructing us to call customer service using the number provided. However, the number listed was for the store itself. When we called, he again told us to contact customer service, but no clear contact information was available on the app. We have since reached out through the app’s messaging system and are still waiting for a response.
We did not receive our order, and the refund was refused for items that were not prepared according to what we originally ordered. The interaction made it seem as though we had done something wrong for declining incorrect items. His attitude, tone, and behavior were very disrespectful, and his customer service was unacceptable. When we attempted to resolve the issue calmly, he responded arrogantly, telling us to “do whatever you want” because he would not issue a refund.
We would have been willing to leave and resolve the issue through customer service, but the way we were treated—especially the use of profanity—made the situation much worse.
FF
Fatima Fernandez
Apr 15, 2026
1.0
I had placed a mobile pickup order, Upon arrival to pick up my order. They claimed that my order wasn’t there.. it took them like 5 minutes to realize that someone else had actually picked it up “under the same name” which made no sense to me. they even showed camera footage of the said person who picked up my order. They keep their pickup orders behind the counter so it’s not easily accessible for anyone to take. So clearly they’re not checking receipts or proof of order confirmations. It also could’ve been a mistake, but the way they couldn’t even remake my order still after THEY gave my order to the wrong person, even chipotle or other chain restaurants that leave their pickup orders out in the open will remake your order if someone else takes it.
MR
Manuel Rayon
Mar 29, 2026
5.0
I have lunch from here frequently, the staff are always friendly and quick.
SD
Stefanie D
Feb 6, 2026
1.0
DO NOT go to this subway! It's dirty and disgusting and the people are hateful and rude. Didn't even get my order right
This Subway restaurant is located at 3551 N Central Ave, Chicago, IL 60634, USA.
What types of meals does this Subway serve?
This Subway serves breakfast, lunch, and dinner.
What ordering options are available at this Subway location?
You can order quickly and easily in the app or online, opt for convenient delivery, dine in at the restaurant, or use curbside pickup.
Does this Subway offer catering services?
Yes, this Subway offers catering services.
What are the operating hours of this Subway restaurant?
This Subway is open 24 hours a day, every day of the week.
How can I contact this Subway location?
You can contact this Subway by phone at +1 773-481-2102.
Where can I view the menu for this Subway?
You can view the menu online at https://subway.com/en-us/restaurant/45321-0/menu.
What are some nearby restaurants close to this Subway?
Nearby restaurants include other Subway locations, Mr Ging Chop Suey (Chinese), and Cochiaro's Pizza (Italian).
Are there any nearby medical centers around this Subway?
Yes, nearby medical centers include Central and Addison Medical Center, Kondiles Chicagoland Footcare, Chicago Cardiology Institute, and Dr. Kathleen Scarpulla M.D.
What nearby banking services can customers use while visiting this Subway?
Nearby banking options include First American Bank ATMs and Citibank branches, convenient for customers needing financial services.
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