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Portillo's & Barnelli's Chicago

4.4
(24,910 reviews)

Business Details

100 W. Ontario St., Chicago, IL
60610, United States
(312) 587-8910

About

Fast Food RestaurantHot Dog RestaurantSandwich RestaurantTake Out RestaurantRestaurantPortillo's Hot Dogs
Welcome to Portillo’s at 100 W Ontario Street! Dive into the authentic taste of Chicago Street food at our 30s & 40s Prohibition themed restaurant, just 0.3 miles, 0.5 miles, 1.2 miles, 8.2 miles from Bally Casino Chicago, House of Blues Chicago, Navy Pier, Loyola University Chicago Campus. Savor our char-broiled burgers, Italian Beef Sandwiches, iconic Chicago-style hot dogs, and fresh chopped salad. Don’t miss out on our famous chocolate cake shake to top off your meal. Open late and designed for family-friendly dining, Portillo’s is the ultimate spot for delicious fast food in a fun atmosphere. Plus, we offer convenient delivery and catering options to bring our Chicago favorites right to your door. We look forward to seeing you!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Portillo's & Barnelli's Chicago
100 W. Ontario St., Chicago, IL
60610, United States

Hours

Monday10:00 AM - 1:00 AM
Tuesday10:00 AM - 1:00 AM
Wednesday10:00 AM - 1:00 AM
Thursday10:00 AM - 1:00 AM
Friday10:00 AM - 1:00 AM
Saturday10:00 AM - 1:00 AM
Sunday10:00 AM - 1:00 AM

Menu

2 menus · 185 items

Explore offerings from Portillo's & Barnelli's Chicago on 100 W. Ontario St. in Chicago, with popular famous five meals, hot dogs, italian beef & sausage, and char-broiled burgers available at this location.

Menu

113 items

Barnelli's

72 items

Reviews

4.4
24,910 reviews
5 stars
16,015
4 stars
5,148
3 stars
1,896
2 stars
733
1 star
1,118
  • AM
    Al McClurge
    5 days ago
    1.0
    This is Super disappointing. Came here to visit home from Dallas TX area. And this location gave me the worst Italian Beef sandwiches and burgers we ever had. For them to come to Texas and quality definitely gone down. Sorry to say, we will not support this chain anymore. They just get our money and give bad food now. Me and thousands of other people are and always been supporters of Portilos from Chicago to Colony TX, But with this poor food and service, we are done. Bad food 2 days in a row. No more for me and my family and thousands of friends will follow. SMH!
  • VB
    Victoria Barragan
    6 days ago
    4.0
    Mi experiencia fue particular ya que el día que fui a Portillos realmente estaba explotado de gente, era realmente incómodo estar ahí, el sistema de entrega de los pedidos en el lugar estaba absolutamente colapsado y diría que casi fuera de control, el sandwich no era lo que me imaginé, debido a que no puedo comer comida picante lo único que me dieron fue un pan con mucha carne que parecía hervida en el medio, o sea que si no podés comer picante 🌶️ tu comida no va a tener sabor alguno, una pena me lo habían recomendado, la ambientación es hermosa, tiene piezas antiguas originales y un reloj antiguo gigante bellísimo. LO MEJOR el batido de torta de chocolate!!!!!!! ES MAGNIFICAMENTE DELICIOSO!❤️❤️❤️❤️
  • JJ
    Jeffrey Jacques
    Sep 11, 2026
    4.0
    I've been hearing so much about Chicago hot dogs and decided since I was in town why not try one so I checked out Portilo's & Barnelli's Chicago that so many people told me to try. It is a pretty neat place when went in I saw that they have a lot of memorabilia all around the place. Also famous people have also been there with their autographs on their pictures. This place was quite busy which tells me that it must be good. It was very organized you can order your meal on a kiosk or at the counter. We decided to order it at the counter I ordered a famous Chicago hot dog which is an all beef hot dog on a poppy seed bun topped with chop onions, sweet pickle relish, tomato slices, dill pickle and a small spicy pepper with no ketchup but does have yellow mustard the price you could not bet it was very reasonable my guest ordered an Italian sandwich. After ordering the cashier gives you a receipt with your number on it and you step to the side. Then you wait until your number is called and that's how you get your order. Yes it was crowded but we waited for our two items for at least a half an hour which to me was unacceptable but besides that the place is really neat to try and the hot dog as well as the Italian sandwich was delicious definitely will be back again fingers crossed that we don't have to wait so long but the wait was worth it. They also have lots of seating around the restaurant. There is a second story as well you could sit up there.
  • KK
    Kevin Koya
    Sep 10, 2026
    2.0
    Ordered a hotdog via the kiosk. It was good but it was cold by the time I received it. Was confused by their order management system. I never once saw my order number on the screen show up on the in progress or completed section. The other thing is that they only call out the last few digits when you might be expecting the full length. I realize it might be an issue when the order number is 6 numbers long - maybe they can reset it on a more regular basis? So I'm not even sure if it was an issue of me not realizing my order was ready as soon as it was available or if was just cold from the kitchen. The price is fair or even good compared to how much other places are charging for a hot dog these days, besides Costco.
  • KF
    Kennedy F
    Sep 8, 2026
    4.0
    Went late on Sunday. Ordered a good mix of food. Tenders, a hot dog, and a Alfredo we paid to add chicken on, along with garlic bread. Double check your orders at the pasta counter. We were handed the wrong bag and had to take it back to the counter twice because the worker insisted it was correct and also argued with us even after another worker confirmed it was not our order. Meanwhile our bag had been sitting on the counter. After looking at the menu I believe we were given a pasta diavolo with chicken. It clearly had tomatoes. Food was great, at least hadn’t cooled off to much. Never received the garlic bread. But I’ll take the win that we actually got the correct pasta. Service was fine aside from this employee. The busser working upstairs was incredibly sweet. Along with the guy that helped us get our food. Turned the night around after the frustration we had trying to get our food. I’m gonna give four starts at least. Cause bad days happen, but as a customer I’d definitely check the food before going too far.

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